Internal Auditor

#4th in Great Place to Work's Best Company To Work For 2025

#10th in Fortune Magazine's 2025 World's Most Admired Companies

#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers

Top GBS Employers for the Philippines by the Everest Group

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?This position will be specifically dedicated to the Independent Compliance Testing ("ICT") team supporting the Global Risk and Compliance Monitoring & Testing (M&T) function. A successful candidate will have audit or compliance testing experience within a large bank and a focus on control design and effectiveness. The Analyst will perform testing and provide support to the Managers and Directors leading the ICT reviews, including:

• Assist Managers/ Directors in the execution of assigned M&T tasks in department standards, methodology, budgets, and deadlines for all phases of the testing including planning, fieldwork, reporting and wrap-up.
• Interview client personnel of all levels to document, understand, and assess process effectiveness, Compliance risks and controls, including control design and effectiveness.
• Assist in the management of routine client status meetings, testing requests, and other administrative tasks.
• Assist in the documentation and evaluation of M&T observations and findings and subsequent validation of management's actions taken to address such findings.
• Work on simultaneous integrated M&T projects for different leaders.
• Develop and document ideas for analytical control testing to expand the breadth and depth of testing coverage.
• Develop familiarity with Compliance risk across all lines of businesses, globally.
• Utilize department and company tools in a proficient manner.
• Maintain internal M&T competency through ongoing professional development.

Minimum Qualifications:

• 3 years of experience in audit, monitoring and testing, or risk management in the financial services, banking, or card products industries.
• Bachelor of Art/Science or equivalent degree.
• Experience and competency in the assessment of risks, control design and effectiveness and process assessment.
• Strong written and verbal communication skills.
• Strong regulatory knowledge of consumer compliance and a strong desire to learn relevant regulations.
• Strong knowledge of issue management and risk system management.
• Self-starter along with passion for continuous innovation with a view to drive organizational improvements and impacts.
• Ability to work with unstructured tasks/ risk pillar and provide a structured output.
• Experience in analyzing data, interpreting results, identifying potential discrepancies and/or risk and experience with data analytics tools and data visualization.
• Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.
• Possess a strong understanding of banking systems and processes, strong computer knowledge, and excellent MS Word, Excel, Visio, and PowerPoint skills.
• Excellent storytelling and visualization skills.
• Demonstrated integrity, innovation, teamwork, and excellence.

Preferred Qualifications:

• Proficiency in Fair Lending, Financial Crimes, marketing offer fulfillment and UDAP/UDAAP requirements, Privacy, Compliance Risk Assessment, general regulatory knowledge, issue management, and risk system management.
• Relevant M&T and compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA) etc.) Certified Fraud Examiner (CFE) etc.;
• Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus.
• Demonstrative experience with databases, SQL, and data manipulation. Experience with MS Excel, MIS, business intelligence tools or other data presentation experience.
• Familiarity with python or other scripting languages.

Additional Details:

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)

• Work From Home Requirements:

• Must have at least 25 mbps internet connection plan / speed

• Must have a private & quiet area to work at home
• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulation.

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.