Cashiering Supervisor

Job Summary

The Cashiering Supervisor plays a key role in managing day-to-day front-end operations, ensuring seamless, professional, and customer-focused service. This position is responsible for upholding service quality, enforcing operational standards, optimizing costs, and maintaining accurate data to support efficient business operations.

Key Responsibilities

1. Customer Experience Oversight

Ensure front-end services consistently deliver a high standard of customer satisfaction through smooth and courteous checkout experiences.

2. Operational Compliance

Implement and monitor standard operating procedures to ensure all front-end activities are efficient, compliant, and well-coordinated.

3. Asset Management

Safeguard and maintain all front-end equipment and assets, including cash registers and POS systems, ensuring functionality and accountability.

4. Expense Monitoring

Track and manage front-end operational costs, including consumables like paper supplies, parking coupons, and other materials.

5. Data & Records Management

Ensure accurate and timely maintenance of front-end records and databases to support reporting and decision-making.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Customer Service, or a related field
• Minimum 1 year of supervisory experience in a front-end or customer-facing role, preferably in retail or food service

Employment Type

• Full-Time

Employee Benefits

• Company-sponsored Christmas gift
• Participation in team and company events
• Exclusive employee discounts
• Health insurance coverage
• Paid training and skill development programs
• Clear paths for promotion and career advancement
• Regular performance-based salary reviews
• Potential for permanent employment based on performance