Manager, Demand Control Analyst

"To be the most loved everyday food and groceries destination" - that's our mission at foodpanda.

foodpanda (small 'f') is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are looking for a Manager, Demand Control to join our growing business

Responsibilities

• Contribute to regional logistics projects to enhance performance across APAC and EU markets, with a focus on Demand control and Customer choice.
• Conduct cross-functional experiments on pricing and customer choice to optimize performance and minimize lost orders through targeted testing.
• Analyze extensive product data to understand rider, vendor, and customer behaviors, using insights to guide product direction.
• Develop visualizations from large data sets to support effective decision-making within the team and across functions.
• Identify and address inefficiencies in logistics operations to enhance rider and customer experiences.
• Support data-driven initiatives aimed at optimizing delivery flows and operational workflows.

• Minimum 5 years of proven experience in logistics, product operations, or similar roles within tech, mobility, or delivery industries.
• Proficiency in data analysis tools such as SQL, Excel, and data visualization platforms (e.g., Tableau, Power BI).
• Strong understanding of experimentation methodologies, including A/B testing and performance optimization strategies.
• Proven ability to interpret large datasets, identify trends, and translate findings into actionable strategies.
• Effective cross-functional collaboration skills, with experience working across diverse markets and teams.
• Strong problem-solving capabilities, adaptability, and a proactive approach to challenges.
• Excellent communication skills, both verbal and written, with the ability to influence stakeholders.
• Familiarity with dispatching systems, logistics workflows, or customer choice mechanisms is a plus.
• Prior experience working across multiple regions is highly desirable.

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities

foodpanda is operated by Delivery Hero Group ("DH Group") - the world's leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index