iOS Technician

2 days ago

Ortigas, Philippines Protech Devices Full time ₱25,000 - ₱35,000 per year

About QCD

QCD Technology (Singapore) Pte Ltd is part of the QCD Group, which has operations in Singapore, Malaysia and Indonesia.

QCD Technology (Singapore) Pte Ltd was established in August 1995 as an IT system and service provider, and has been a prominent Apple Authorised Service Provider since 2005.

With over 20 years of experience servicing IT systems and products, our company has worked with many of the leading brands in the industry including Apple, Compaq, Fujitsu, HP, etc.

Our Mission: To develop successful long-term relationships by providing high quality service to end customers and suppliers.

Core Responsibilities:

1.Hardware/Software Troubleshooting & Repair:

  • Diagnose, troubleshoot, and repair iOS devices (iPhones, iPads) and Mac systems (MacBooks, iMacs, Mac Minis), including hardware components such as screens, motherboards, and peripherals.

  • Resolve software issues related to macOS and iOS.

  • Customer Support & Communication:

  • Provide remote or on-site technical support to clients, ensuring timely resolution of issues.

  • Communicate technical information clearly and effectively to both technical and non-technical audiences.

  • Document service requests and updates in our system for accountability.

  • Preventive Maintenance & Compliance:

  • Perform routine system checks and data backups.

  • Ensure compliance with company policies and procedures.

  • Collaboration & Teamwork:

  • Work collaboratively with other team members to resolve complex issues.

  • Share knowledge and best practices with colleagues

Job Type: Full-time

Pay: Php25, Php35,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

Application Deadline: 08/25/2025

Expected Start Date: 09/15/2025