Customer Service Specialist for Santa Ana Cagayan
6 days ago
Responsibilities and Duties
- Respond to customer inquiries and requests via telephone, email and chat in a timely manner
- Document all inquiries, requests, resolutions, and follow-up tasks
- Escalate questions and requests to appropriate departments or persons following the guidelines provided
- Know the products inside out to answer customer questions
- Process orders, forms, applications, and requests
Ensure customer satisfaction and provide professional customer support
1-2 years experience as Customer Service specialist or any related experience
- Fresh Graduates are accepted
- Attention to detail
PERKS
- Meals are provided
- Includes attendance, birthday KPI, and excellence bonus
Job Types: Full-time, Permanent
Pay: Php12, Php17,000.00 per month
Benefits:
- Company events
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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