Technical Implementation Consultant

We're looking for a technically strong Implementation Consultant to join a certified implementation partner. This role sits at the intersection of solution engineering and client consulting.

You'll work directly with clients to deeply understand their business processes, then design, build, and deploy robust solutions — including advanced workflows, automations, and integrations. This is not a light configuration role; we're looking for someone with developer-level comfort in , who can translate complex requirements into scalable, well-architected systems, while confidently communicating with non-technical stakeholders.

Role Details

Commitment: Part-time, 20 hours/week (with potential to grow into full-time)
Location: Fully remote
Start Date: ASAP
Working Hours: Ideally spread across 2–3 longer working days (rather than short daily shifts). Some overlap with AEST business hours (9 AM–5 PM AEST) is required
Rate: USD $ /month (based on a 20-hour workweek, depending on experience)

What You'll Do

Technical Delivery (Core Focus)

Design, build, and optimise complex workflows, board structures, dashboards, and permissions
Develop advanced automations and integrations, ensuring reliability, performance, and scalability
Work with APIs and Python (or similar scripting languages) to extend beyond native functionality
Troubleshoot, debug, and refine existing implementations to resolve technical or logical issues
Ensure solutions follow best practices in data structure, automation logic, and long-term maintainability

Client Consulting & Communication

Lead discovery sessions to gather requirements and translate business needs into technical solutions
Confidently explain system designs, trade-offs, and recommendations to clients
Deliver client onboarding, training, and handover sessions to ensure strong adoption
Act as a trusted technical advisor, managing expectations and guiding clients through change

Ways of Working

Collaborate closely with the internal team in agile sprint cycles, managing priorities and delivery timelines
Proactively suggest improvements to solution design, internal processes, and client delivery standards
Document builds, logic, and workflows clearly for both clients and internal reference

About You

Technical Profile

2+ years of experience in SaaS implementation, solution engineering, or technical consulting
Hands-on, developer-level experience with is essential
Strong background in building workflows, automations, and integrations
Comfortable working with APIs; experience with Python or similar is a strong advantage
Able to think in systems, data structures, and scalable architecture (not just surface-level configuration)

Client-Facing & Communication Skills

Confident, clear communicator — able to present technical concepts to non-technical clients
Experienced in client-facing roles, workshops, or consulting engagements
Professional, organised, and reliable when managing client relationships and deliverables

Mindset & Culture Fit

Proactive, self-directed, and comfortable taking full ownership of solutions
Startup-minded: adaptable, resourceful, and comfortable with ambiguity
Enjoys balancing deep technical work with direct client interaction

What's In It For You

Balanced Role: Deep technical building combined with meaningful client impact
Growth Path: Start part-time with a clear path to full-time as demand scales
Skill Expansion: Work across SaaS, automation, AI-powered workflows, and integrations
Autonomy: Remote work with trust, ownership, and minimal micromanagement
Collaboration: Work closely with experienced founders and project leadership, gaining exposure to both delivery and strategy

This role is ideal for someone who loves building technically sound systems, but also enjoys being client-facing — a consultant who can design, explain, and deliver powerful solutions end-to-end.

Recruitment Process

Initial Interview
Client Interview
Offer Onboarding

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