Baowang CSR

7 days ago

Makati P, Philippines Onward Worldwide Management & Consultancy Services Inc. Full time ₱700,000 - ₱1,000,000 per year

JOB DESCRIPTION:

  • Address customers concerns accurately and timely.
  • Ensuring accuracy of information and processes alignment between CS and other teams within the company.
  • In charge of customer complain.
  • Make incident report timely.
  • Coordinate with other department if there is a technical issue.
  • To assist client of operation problem.

CORE COMPETENCIES:

  • Strong communication skills
  • Teamwork and collaboration

QUALIFICATIONS:

  • Experience in Customer Service field
  • Strong verbal and written communication skills in English and Chinese
  • Possesses strong attention to detail, leadership, problem solving and analytical skills.

BENEFITS:

  • Health Care Plan (HMO) with Dental and Vision upon regularization.
  • Group Life and Accident Insurance upon regularization
  • Unlimited coffee when reporting on-site
  • Vacation Leave and Sick Leave, Sick Leave convertible to cash by the end of the year
  • Bereavement Leave of 3 days upon regularization
  • Onsite facilities such as medical clinic and fitness gym
  • Training and Development Programs
  • Company Christmas Gift
  • Employee Discount
  • Company Events
  • 13th Month Pay as mandated by the Philippine Government.
  • Government Mandated Benefits (SSS, PHIC, and Pag-IBIG)
  • Birthday Gift
  • Service Year Award

Job Type: Full-time

Pay: Php70, Php100,000.00 per month

Work Location: In person

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