Service Admin

This position exists to support the Service Department thereby ensuring the attainment and fulfillment of the LausGroup corporate mission and vision.

DUTIES AND RESPONSIBILITIES

• Prepares and ensures timely submission of the following Aftersales monitoring reports such as Dealer Service Performance Report (DSPR), LGC Daily Operating Control Report, Free PMS Subsidy Promo, etc.
• Monitors and ensures that all existing forms and office supplies used by the Service Department are within the minimum requirements.
• Ensures proper safekeeping and maintenance of service & parts equipment.
• Attends to personal/phone-in inquiries regarding the status of the vehicle.
• Files and retrieves records and correspondences.
• Keeps sensitive materials confidential when requested.
• Acts as a reliever of Customer Relations Management Staff.

JOB QUALIFICATIONS

• Has a Bachelor's degree in Business Administration or its equivalent.
• Proficiency in MS Word, MS Excel, and the use of Internet.
• Must be customer-oriented.
• Has an average oral and written communication skills.
• Knowledgeable in basic accounting principles; office operations and standards.
• Ability to gather, analyze, and evaluate facts and information.
• Holder of a non-professional driver's license is preferred but not required.

Job Type: Full-time

Benefits:

• Additional leave
• Company Christmas gift
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person