Korean Guest Services Officer

4 days ago

LapuLapu City, Central Visayas, Philippines Mactan Seascapes Services Inc. Full time ₱500,000 - ₱1,000,000 per year

FILINVEST COMPANY: Crimson Resort & Spa Mactan

This role is responsible in ensuring guest satisfaction by supervising the personalized services to guests in the most courteous and efficient manner as well as contributing to optimizing room sales especialy with Korean guests/ clients.

  • Responding to customer requests
  • Updates and records all guest information or locator in the computer and ensures all concerned departments are advised accordingly
  • Receives, records and handles guest comments, suggestions and complaints for management
  • Facilitates sending out amenity requests for guests that were inconvenienced
  • Conducts daily Courtesy Calls to in-house guests
  • Ensure awareness to room situation for the day
  • Attends the daily Front Offie briefing
  • Personally attends to all Korean guests queries and concerns
  • Performs other duties that may be assigned by immediate head

QUALIFICATIONS:

  • Bachelor's Degree in Hospitality Management, Tourism, or related course
  • With 2-3 years of related work experience
  • Can fluently speak and write in Korean
  • Proficient in English
  • Can start immediately
  • Amenable to work onsite at Mactan, Cebu

  • Guest Experience Expert

    2 days ago

    Lapu-Lapu City, Central Visayas, Philippines Marriott International Full time ₱200,000 - ₱250,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationFairfield by Marriott Cebu Mactan, Mahi Center, Lapu Lapu City, Philippines, Philippines, 6015ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYFairfield by Marriott Cebu Mactan is located at MAHI Center, MEZ 1, Lapu-Lapu City, Mactan, Cebu,...

  • Guest Experience Expert

    4 days ago

    Lapu-Lapu City, Central Visayas, Philippines Fairfield by Marriott Cebu Mactan Full time $70,000 - $120,000 per year

    POSITION SUMMARYFairfield by Marriott Cebu Mactan is located at MAHI Center, MEZ 1, Lapu-Lapu City, Mactan, Cebu, Philippines. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel – at over 1000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at...

  • Guest Experience Supervisor

    2 days ago

    Lapu-Lapu City, Central Visayas, Philippines Marriott International Full time $70,000 - $120,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationFairfield by Marriott Cebu Mactan, Mahi Center, Lapu Lapu City, Philippines, Philippines, 6015ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYFairfield by Marriott guarantees a beautifully simple stay wherever you travel – at over 1000...

  • Guest Experience Supervisor

    2 days ago

    Lapu-Lapu City, Central Visayas, Philippines Fairfield by Marriott Cebu Mactan Full time $70,000 - $120,000 per year

    POSITION SUMMARYFairfield by Marriott guarantees a beautifully simple stay wherever you travel – at over 1000 locations worldwide. Fairfield by Marriott Cebu Mactan is located at MAHI Center, MEZ 1, Lapu-Lapu City, Mactan, Cebu, Philippines. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at...

  • Guest Services Officer

    4 days ago

    Cebu City, Central Visayas, Philippines Mactan Seascapes Services Inc. Full time ₱900,000 - ₱1,200,000 per year

    Filinvest Hotel: CRIMSON RESORT & SPA MACTANIn accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Guest Services Manager, the Guest Services Officer is responsible for the general administration and profitability of the operation of the villa and guest...

  • Call Center Technical Support Bilingual: Korean

    1 week ago

    Lapu-Lapu City, Central Visayas, Philippines Universal Robots Full time ₱250,000 - ₱350,000 per year

    Our PurposeTERADYNE, where experience meets innovation and drives excellence in every connection. We are fueled by creativity and diversity of thought, and in our workforce. Our employees are supported to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and...

  • Call Center Technical Support Bilingual: Korean

    2 days ago

    Lapu-Lapu City, Central Visayas, Philippines Universal Robots Full time $104,000 - $130,878 per year

    Our PurposeTERADYNE, where experience meets innovation and drives excellence in every connection. We are fueled by creativity and diversity of thought, and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and...

  • F&B and Event Service Expert

    4 days ago

    Lapu-Lapu City, Central Visayas, Philippines Fairfield by Marriott Cebu Mactan Full time ₱200,000 - ₱250,000 per year

    POSITION SUMMARY – F&B and Event Service ExpertOur jobs aren't just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and...

  • Food & Beverage Service Supervisor - 25154282

    1 week ago

    Lapu-Lapu City, Central Visayas, Philippines Fairfield by Marriott Cebu Mactan Full time ₱900,000 - ₱1,200,000 per year

    POSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for...

  • Safety & Security Officer - 25146570

    2 days ago

    Lapu-Lapu City, Central Visayas, Philippines Fairfield by Marriott Cebu Mactan Full time $70,000 - $120,000 per year

    POSITION SUMMARYPatrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist...