Cafe Manager

Job Description:

• Responsible for the supervision of the performance of all rank and file positions directly reporting to them
• Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals
• Mediate as necessary when there are customer's complaints or concern that need immediate solutions
• Ensures the highest level of customer service at all time
• Checks schedules of rank and file employees to maximize their utilization
• Coordinates regularly with the Operations Manager for any changes/improvements in the store
• Conducts PEP talks and meeting to subordinates
• Coordinates with other departments of the company to provide necessary reports.

Job Specifications:

• Operates with initiative, commitment, strong work ethic & sense of urgency
• Exceptional customer service skill
• Motivator
• Detail-oriented
• High level of inventory awareness and maintenance
• Results driven

Requirements:

• Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent
• At least 3 year(s) of managerial experience is required for this position
• With Experience as Assistant Manager or Managers specializing in Food/ Beverage/ Restaurant/ Café Service or equivalent
• Knowledge of trends in the coffee industry