Lead Technician
16 hours ago
Site Service Management - Burgos SiteThe Service Department, responsible for the smooth operation of its customers' wind farms, is looking for a Team Leader who will be responsible for optimizing the performance of machines throughout their life cycle, ensuring that wind turbines run at their maximum capacity and provide the best energy efficiency for our clients. The Service department has a very important role in order to develop customer loyalty in the long term.Service, NSEA > Service, Thailand > Vestas WF BurgosResponsibilitiesYou are the backup of the Supervisor in field operations, related maintenance tasks and customer communication when needed.Follow up on maintenance tasksPlan and execute daily work demands based on site work rosters and schedulesParticipate/lead toolbox and daily work team briefingsSupervision of technicians in day-to-day activities, to ensure compliance with standards for scheduled/unscheduled activitiesAdvanced-level operational wind turbine maintenance and/or installation tasks as discovered or as assigned. This includes proficient operation and use of specialized tools and diagnostic processes (e.g., TK4, VAX, GLD, data logger, Vestas Turbine Monitor, borescope, etc.)Documentation of turbine issues as required and entering data in the company system, such as observation in SF, SAP, etc.Operates and adjusts turbine control and mechanical systems to safely conduct service and/or installation tasksEnsure that quality, costs, and service delivery goals are met, based on the Service's needs and goalsEnsure compliance with Vestas' standards, safety rules, procedures, and processes (work permits, forms, security alerts, etc.)High-quality daily reporting and service documentation in Salesforce and other Vestas systems, such as iAuditor, in accordance with agreed reporting standardsProvide training/coaching to technicians and operators in technical areas, operational procedures, and safety practicesSupport supervisor for continuous evaluation and competence development of the staff. Might communicate with customers regarding completed and upcoming service and repairs (check-in/out reasons)Engages with customers and responds to their inquiries as needed. Will refer complex customer inquiries to higher-level technical staff or the manager. Demonstrates professional customer focus at all timesEffectively promotes a healthy team environment through assisting teammates in accomplishing goals as well as mentoring lower-level technical staffVisibly supports and promotes team spirit and collaboration, supports change initiatives, and looks for improvement opportunities to job-appropriate processes and procedures while communicating through appropriate channels to implement improvements using the appropriate control management protocolEffectively gathers information regarding turbine performance/issues. May diagnose, recommend, and implement solutions up to intermediate routine issues. Seeks assistance when encountering turbine issues outside the trained skill level to ensure a suitable resolutionActs as a safety role model, encourages, and recognizes others completing safe acts and intervenes when unsafe acts are being practiced. Adheres to all safety standards and procedures. Identifies gaps in safety standards as well as safety risks in the environment, implements effective risk mitigation, and provides recommendations to higher-level technical staff and managementQualificationsOther tasks as agreed with the Site Supervisor and the Site ManagerBachelor's Degree required, particularly in EngineeringSpecialists in either SCADA or High VoltageAbility to complete detailed component inspections and report on findingsAbility to demonstrate intermediate working knowledge of industrial safety practices/protocols (e.g., Confined Space, energy isolation)Able to read, write, and communicate in EnglishPossessing a license to work on high voltage/operate cranes and/or forklifts would be beneficialPossess a valid driving license in the PhilippinesCompetenciesEstablish and maintain cordial and effective working relationships. Be a role model for other employeesSubstantial experience or a degree within the electrical field, mechanics, or hydraulics in accordance with local requirements and standards (local certifications)Recommended to have knowledge of and teaching experience with diagnostic techniques, good problem-solving skills, and field training capabilitiesDemonstrate team attributes and leadership skillsCommitment to safety, quality, continuous improvement, and delivering the right solutionsAbility to maintain an attitude that promotes a positive image to internal and external customersMaintain a professional attitude even when problems and crisis situations ariseDemonstrated advanced use of complex power tools such as hydraulic rams, inductive heaters, and diagnostic tools (e.g., advanced Fluke meter functions, VOB data collection)What we offerVestas provides an open, respectful global culture, an attractive compensation package, and long-term career development. Choose us, choose a good future To meet business growth needs, Vestas needs a lot of experts to join us. We value and respect all employees and will offer attractive benefits which include: A broad program of on-the-job training, an ideal platform for professional and personal development, a Bonus Program, colorful team activities, etc. We put the emphasis on developing both personal and professional skills. In return, we expect you to work towards our goals. Choose us, choose a solid futureAdditional InformationWe do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 31st of October 2025.Additional BenefitsFitness SubsidyRetirement Benefit PlanOur commitment to a fair hiring At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessar contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.DEIB StatementAt Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.BEWARE – RECRUITMENT FRAUDIt has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, About VestasVestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.