Enrollment Fulfillment Reports Analyst

Job Title: Enrollment Fulfillment Reports Analyst

Division: Operations Division

Department: Operations Back Office and Support Department (OPS BOS-D)

Reports to (Position of Immediate Superior): Assistant Manager

Supervises (Positions of Subordinates): n/a

Primary Job Responsibility
Responsible for gathering, cleansing, and analyzing data to develop insights and recommendations for business decisions

I. Job Description

• Duties and Responsibilities
• Create and maintain reports and dashboards to track key performance indicators (KPIs) and identify trends
• Collaborate with cross-functional teams to understand business needs and requirements for reporting and analysis
• Develop and implement data quality checks to ensure the accuracy and consistency of data
• Identify opportunities for process improvement and automation to increase the efficiency and effectiveness of reporting
• Communicate findings and insights to stakeholders through presentations and written reports
• Stay up-to-date with industry trends and best practices in reporting and analytics
• Duties and Responsibilities to be done at IRREGULAR or INTERMITTENT Intervals
• Responds to gather, analyze and mating all the reports related to Enrollment and Membership movements in the System, and attend internal meetings.

STANDARD RESPONSIBILITY STATEMENTS

✓ Strives to embody, commits to support, and deliver the Management System policy, objectives, and initiatives of the organization;

✓ Communicates, engages, directs, and supports people to contribute to the Management System's effectiveness;

✓ Demonstrates commitment to customers by ensuring applicable statutory and regulatory requirements are determined, understood, and consistently met;

✓ Abides by the Management System policies and procedures for the effective management and control of its processes; and

✓ Promotes and utilizes the Process Approach and Risk-based Thinking at work.

✓ Performs other RELATED functions that may be assigned BY THE IMMEDIATE SUPERIOR

II. JOB SPECIFICATIONS

• SKILLS
• EDUCATIONAL REQUIREMENT

MINIMUM educational level and background required by this POSITION: College Graduate of a 4 year Course

• EXPERIENCE AND TRAINING

PERIOD OF TIME OR LENGTH of related experience the CANDIDATE must acquire before being assigned to and perform the functions of this job, SATISFACTORILY under NORMAL supervision: at least 6 months reporting experience is an advantage but may not be required

• SKILLS REQUIREMENT

Skilled or specialized: proficiency is gained thru wide experience in a SPECIALIZED or TECHNICAL area

Advanced proficiency in Excel (Power Query is a plus but not required)

Ability to work with large datasets and analyze complex data

Excellent communication and presentation skills

Experience with data visualization tool

• RESPONSIBILITY
• ACCOUNTABILITY – ASSETS, CASH, EQUIPMENT

Value Or Worth Of Company Assets (cash, Checks, Financial Instruments, Investments, Tools, Materials, Machinery, Equipment, And Supplies) This POSITION Is Accountable For

• SPECIFY ASSETS, CASH, AND EQUIPMENT DIRECTLY ACCOUNTED FOR: Company Laptop
• ACCOUNTABILITY – RECORDS AND DOCUMENTS

Level of CONFIDENTIALITY AND IMPORTANCE of the information, records, reports, and documents prepared, maintained, has accessed to and handled by this POSITION

Routinely, Low - Contents are of general nature; knowledge by others is NOT INIMICAL; disclosure may not have an apparent effect on the company

• RECORDS AND DOCUMENTS DIRECTLY ACCOUNTED FOR: Shared Documents
• NEED FOR SUPERVISION

EXTENT of work supervised or managed by the Immediate Superior, whether the job is limited or diversified; quantify a range of activities, VARIETY of tasks to be carried out, and the DIVERSITY of the problem to be solved

Follows established procedures generally; refers only unusual cases to Superior

• PEOPLE MANAGEMENT

The number of subordinates in this POSITION DIRECTLY supervise: None

• CONTACTS – INTERNAL AND EXTERNAL

EXTENT the work required in making personal contacts inside and outside of the organization, level of importance of contacts; FREQUENCY they are made; LEVEL OR DEGREE they involve exchanging information, dealing with people, exerting influence, persuading them to take action, etc. Localized, Routine