Remote Employee BPO has an outstanding opportunity for you

Role: Collection Specialist

Compensation: Competitive Basic Salary

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).

Work Schedule: 5-day work week, 2:00 a.m. 11:00 a.m. Philippine time

Work Setup: WFH

Responsibilities:****

• Monitor and run reports on outstanding insurance and patient A/R on a daily/weekly basis.
• Verify payment accuracy with posting clerks and insurance companies.
• Contact insurance providers and patients regarding overdue accounts, documenting all communications.
• Submit new payment arrangements and escalate accounts over 90 days to the Business Office Manager for collection.
• Coordinate with collection agencies and track their progress on assigned accounts.
• Prepare and submit refunds to insurance companies when required, including supporting documentation.
• Maintain accurate records in patient business charts and computer systems.
• Support other administrative and office tasks as needed.

**

Qualifications & Requirements:

• High school diploma or GED required; business office training preferred.
• Strong computer, typing, and communication skills.
• Attention to detail, accuracy, and organizational skills.
• Ability to work independently with minimal supervision.
• Collection or billing certification preferred; ASC experience is a plus.
• Ethical and professional demeanor.

Skills & Attributes:

• Dependable and punctual; able to follow instructions and meet deadlines.
• Cooperative and professional interaction with patients, staff, and insurance representatives.

**