Associate - Quality Analyst - Alabang

Work Setup: Remote | Full-time Department: Finance – Billing and Compliance Company: eClerx Manila About eClerx eClerx is a global leader in business process management, analytics, and digital transformation. We provide strategic business support to Fortune 500 clients across financial services, digital, media, retail, and technology. Our Finance and...

The Quality Assurance Analyst will monitor inbound and outbound calls, and email responses, and evaluate customers' experience. Assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. Provides feedback to call center team leaders and managers.Responsibilities:QA Specialist Analyst will...

RESPONSIBILITIES:Ø  Responsiblefor responding to customer inquiries and complaints regarding company records,billings, contract renewals, and supply returns. Ø  Answersand initiates a variety of real -time inbound and outbound voice -basedcommunications in English or other languages to support customercare.  Ø  Responsiblefor activities involving...

VirtualStaff365 is a leading Australian-based offshore recruitment and staffing provider, connecting top talent in the Philippines with innovative businesses across Australia and New Zealand. We pride ourselves on a candidate-first approach, long-term client partnerships, and a collaborative internal team culture.As a fast-growing business in a fast-growing...

DescriptionWe are seeking a highly organized and detail-oriented Quality Analyst to join our team. The ideal internal candidate demonstrates strong work ethics, excellent collaboration skills, and a commitment to continuous improvement. Key qualifications include:- Willingness to work overtime to complete assigned tasks  - Rational approach aligned with...

Quality Assurance Analyst Wanted: Join Our Fast-Growing Team and Work RemotelyAre you passionate about ensuring top tier quality and enhancing customer experience? Do you have a keen eye for detail and a talent for coaching others toward excellence? If so, we have an exciting opportunity for youAbout UsOutsourced Doers is the world's fastest-growing virtual...

Position: Quality Analyst (QA) Number of hours: 40 Hrs/week Schedule: TBD Job Summary We are looking for a detail-oriented Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring high service quality in our BPO environment. The ideal candidate will assess agent performance, provide feedback, and contribute to process improvements to...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

As a QA Analyst, you will play a critical role in maintaining and enhancing the quality of our software products. You will be responsible for managing onboarding data, daily testing of application flows, identifying and reporting bugs before they reach our clients, and collaborating closely with engineering teams. Your keen eye for detail and expertise in...

Company Description Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market‑leading technology and business process excellence. We’ve created over...