OPD Secretary

Duties and Responsibilities

• Greet the clients whenever they come to the station.
• Acknowledge their query about the department schedule of doctors and their specialization in a very polite manner.
• Recognize the client's emotion especially if they are in pain.
• Asses the client carefully prior to referral.
• Take vital signs to serves as baseline data.
• Attending the client's need.
• Provides client's privacy.
• Anticipate the doctor's need upon performing assessment and medical procedure to the patient.
• Collects the professional fee of the doctors from the client.
• Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
• Encode the client's record/chart in the OPD cabinets according to their consultants.
• Proper documentation at the end of the shift to monitor the daily census.
• Answer telephones, and direct calls to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Interview patients in order to complete documents, case histories, and forms such as intake and insurance forms.
• Maintain medical records, technical library and correspondence files.
• Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.
• Perform bookkeeping duty particularly in credit and collections.
• Complete insurance and other claim forms.
• Prepare correspondence and assist physicians or medical scientists with preparation of reports, speeches, articles and conference proceedings.
• Maintains the orderliness and cleanliness of the OPD area as well as the clinics.
• Changing of linens in every single room.
• Ensuring that the OPD has supplies to be used for everyday transactions.

General Job Qualifications

Education: Graduate or undergraduate of any medical course.

Experience/Training: At least 1 year previous experience in secretarial position is an advantage

Knowledge/Skills/Attitude:

• Have knowledge nursing procedures.
• With good communication skills and assisting patients' and doctors' concerns.
• Can handle pressure; with strong moral & spiritual values
• Can relate well in all levels of the organization.
• Honest & trustworthy.
• Excellent organizational and time-management skill with integrity, confidentiality and leadership capabilities.
• Have background in customer care.
• Computer literate.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Employee discount
• Free parking
• Staff meals provided

Ability to commute/relocate:

• Carmona: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person