Branch Manager

2 weeks ago

Tanay, Calabarzon, Philippines Cepat Kredit Financing Inc. Full time

Key Responsibilities:

  • Manage the branch operations and a team of sales associates to ensure the effective completion of their duties and responsibilities.

  • Conduct daily operational assessments to ensure branch growth and efficiency.

  • Monitor daily production and releases, providing regular updates on the branch's operational status.

  • Maintain strong client and employee engagement to ensure delivery of quality service.

  • Implement sales strategies and action plans aligned with company objectives.

  • Prepare and submit regular reports on branch performance to the Immediate Superior.

  • Handle client complaints or concerns escalated by staff, ensuring timely and appropriate resolution.

  • Perform other related duties and responsibilities as may be assigned.

Key Requirements:

  • Degree in Business Management, Sales or Marketing or other related course is a plus.

  • At least four (2) years of work-related experience in branch operations, in a managerial or supervisory capacity.

  • Work experience in a lending/financing company is an advantage but not required.

  • Should have technical marketing skills, relevant product and industry knowledge.

  • Excellent communication (written and verbal), decision-making, problem-solving, presentation, interpersonal, and networking skills.

  • Capable to solve amicably customer's / client's complaints.

  • Highly persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical.

  • Willing to undergo two (2) weeks of training in Ortigas, Pasig.

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