Operations Analyst

7 days ago

Manila, National Capital Region, Philippines Sitruna Consulting Full time ₱200,000 - ₱250,000 per year

Sitruna are a full-service Amazon agency founded in 2019 with the mission statement of providing our partner brands with everything they need to succeed on Amazon. We've gathered a best-in-class team of eCommerce specialists, who collectively have the expertise to optimise every aspect of an Amazon account, from technical support to marketing, logistics, and graphic design. Whilst we're headquartered in London, UK, we're a truly unified global team with members based in the Philippines, Vietnam, and beyond.

Your core responsibilities are:

Product Listing & Content Management

  • Audit product detail pages for accuracy and optimisation
  • Upload A+ content designs and update storefronts with accurate product listings.
  • Rename images for bulk uploads.
  • Prepare flat files for listing updates (senior specialist review required before upload).
  • Assist senior specialists in updating listings that cannot be automated or edited in bulk.

Account Health & Performance

  • Perform account health audits twice weekly.
  • Review the pricing health dashboard and notify senior specialists of pricing errors.
  • Monitor and address product reviews, buy box/featured offers, and other relevant features.

Logistics & Compliance

  • Create new shipment plans.
  • Support senior specialists in monitoring the compliance dashboard and uploading required documents (e.g., GPSR requirements).

Ad hoc Administrative Support

  • Conduct other ad-hoc tasks (e.g., research) and ensure their timely completion

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