Tax Admin Assistant

1 week ago

San Fernando, Central Luzon, Philippines Scrubbed Full time

The Tax Admin Assistant plays a vital role in ensuring the seamless operation of our Tax Compliance and Advisory Services Team. This position serves as the primary point of contact for communication flow, client coordination, and billing oversight. You will act as the "air traffic controller" for the team, ensuring that no client query goes unanswered and financial trackers remain accurate and up-to-date. This role requires a high level of organization, professional communication, and a proactive approach to task management.

Responsibilities

  • Communication & SLA Management
  • Monitor all incoming and outgoing tax-related emails; acknowledge receipt promptly and forward to the designated team member.
  • Log all queries in the tracker, monitoring status until resolution. Indicate "Late Replies" and provide justifications for any breaches.
  • Ensure a 1-2 day turnaround for advisory emails; proactively inform clients if a delay is expected.
  • Maintain and update email templates to ensure professional and consistent communication.
  • Billing & Accounts Receivable (A/R)
  • Improve and manage the Tax Billing Tracker, reviewing service agreements to update fees and identify unbilled items.
  • Review monthly A/R aging reports from the Finance team and send follow-up notices for payments outstanding over 60 days.
  • Learn the process for clients with saved accounts; request payment approvals and raise finance tickets as needed.
  • Tax & General Administration
  • Support tax preparers with specialized assignments and handle simple tax tasks as capacity allows.
  • Maintain strict confidentiality regarding sensitive financial data and adhere to all internal compliance standards.
  • Manage the team's shared GMail and project trackers to provide real-time status updates for the team.

Qualifications

  • Experience in an administrative support role, preferably within a tax, accounting, or professional services environment.
  • Proficiency in Google Workspace (Gmail, Sheets, Drive) and experience with AI tools/software.
  • Familiarity with billing processes and A/R; experience with is a significant advantage.
  • Exceptional written and verbal communication skills with a focus on client service excellence.
  • Excellent time management skills and the ability to prioritize work.
  • Ability to work independently and adapt to shifting priorities in a fast-paced, remote setup
  • Ability to manage multiple client trackers simultaneously without losing track of deadlines.
  • Precision in updating billing trackers and identifying "unbilled" services versus service agreements.
  • Ability to follow up with team members and clients without needing constant reminders.
  • High level of professionalism and the ability to handle sensitive tax and financial information with discretion.

  • building admin assistant

    3 days ago

    San Fernando, Central Luzon, Philippines Robinsons Land Corp Full time

    Go Back To JobsBUILDING ADMIN ASSISTANT (LUISITA)ROBINSONS LUISITA OFFICE, Tarlac City, Central Luzon, PhilippinesAPPLY FOR THIS JOBSHAREHierarchyLuisitaJob posted onJan 16, 2026Employment TypeProbationaryExperience range (Years)0 - 1 yearRole MissionAs a Building Admin Assistant, you will be responsible for ensuring smooth administrative operations of the...

  • AU Admin Assistant

    3 days ago

    San Fernando, Central Luzon, Philippines Beepo Inc. Full time

    Discover your 100% YOU with Beepo Position: AU Admin AssistantLocation: Central LuzonWork setup & shift: Remote | Day Shift What's in it for you?Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)Employee Referral ProgramWork Life Balance Your RoleAs an AU Admin Assistant, you are responsible for:Duties and Responsibilities Open...

  • HR/Admin Assistant

    2 weeks ago

    San Fernando, Central Luzon, Philippines DCX Pest Control PH Full time

    Qualifications1 year experience in HR/Admin assistantWilling to work onsite in Ramar Village San Agustin San FernandoKnowledgeable in Excel and Miscrosoft OfficeCollege Undergraduate/GraduateStart ASAPJob Types: Full-time, PermanentPay: Php16, Php18,000.00 per monthBenefits:Additional leaveCompany Christmas giftCompany eventsFree parkingOn-site...

  • AU Admin Assistant

    2 weeks ago

    San Fernando, Central Luzon, Philippines Beepo Inc. Full time

    Discover your 100% YOU with Beepo Position: AU Admin AssistantLocation: Central LuzonWork setup & shift: Remote | Day Shift What's in it for you?Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)Employee Referral ProgramWork Life Balance Your RoleAs an AU Admin Assistant, you are responsible for:Role SummaryProvides administrative...

  • US Tax Associate

    2 weeks ago

    San Fernando, Central Luzon, Philippines TOA Global Full time

    U.S. Tax AssociateLocation:ClarkWork Arrangement: Onsite, FulltimeShift: 7:00 AM - 4:00 PM | Monday - FridayUnlock your potentialAt TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and Philippines, supporting...

  • US Tax Accountant

    2 weeks ago

    San Fernando, Central Luzon, Philippines TOA Global Full time

    US INTERMEDIATE TAX ACCOUNTANTLocation: ClarkShift: 9:00PM - 6:00AM (Monday-Friday) PHTWork Arrangement: HybridUNLOCK YOUR POTENTIAL AT TOA GLOBALAt TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, and the Philippines we...

  • Finance and Admin Assistant Reliever

    1 week ago

    San Fernando, Central Luzon, Philippines Tritek Reverse Logistics Corp. Full time

    College Graduate; Preferably with Bachelor's degree in Accounting, Financial Management, Business Administration or another related courseProficient in Microsoft office ApplicationsKeen attention to detailorganized and systematicHigh Level of integrityGood Written and verbal CommunicationsProcessing of Checks & Check VoucherProcessing of Sales InvoiceBank...

  • U.S. Indirect Tax Experienced Staff

    1 week ago

    San Fernando, Central Luzon, Philippines Scrubbed Full time

    The U.S. Indirect Tax Experienced Staff plays a key role in ensuring accurate and timely compliance with indirect tax regulations, leveraging their in-depth knowledge and experience to manage various tax processes and provide exceptional client service. This role involves preparing and filing indirect tax returns, conducting research, assisting with tax...

  • US Senior Tax Accountant

    6 days ago

    San Fernando, Central Luzon, Philippines TOA Global Full time

    US SENIOR TAX ACCOUNTANTLocation: Clark/Cebu/Tarlac/ManilaWork Arrangement: Onsite, FulltimeShift: 9:00 PM - 6:00 AM | Monday - FridayUnlock your potentialAt TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and...

  • Senior Tax Accountant

    6 days ago

    San Fernando, Central Luzon, Philippines Cloudstaff Full time

    We're Hiring: Senior Tax AccountantLooking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you coveredWe are currently on the lookout for a Senior Tax Accountant join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce...