Division Order Specialist

Division Order Specialist

About Telostaff:

We help companies and people be the best version of themselves.

Telostaff is a premier staffing agency specializing in connecting small and emerging U.S.-based businesses with talented, fully-remote professionals from the Philippines. Our mission is to foster growth and innovation by providing dynamic companies with the support they need to thrive. Unlike traditional BPO giants, we partner with agile, newer enterprises that offer a vibrant, collaborative, and fun work environment, free from rigid corporate structures. If you are looking to join a forward-thinking organization that values creativity and teamwork, consider applying today

Job Summary

The Division Order Specialist supports the accurate setup and transfer of mineral and royalty interests to ensure timely and correct payments from oil and gas operators. This role serves as a key liaison between internal teams and external operating companies, managing documentation, communication, and tracking related to ownership changes and payment eligibility. The ideal candidate is highly detail-oriented, organized, and confident communicating professionally via email and phone.

Duties and Responsibilities

• Coordinate with oil and gas operating companies to establish or update division orders for newly acquired mineral and royalty interests.
• Prepare, submit, and track required documentation such as deeds, probate records, ownership changes, and address updates.
• Communicate primarily via email, with periodic phone calls, to follow up on status, resolve questions, and advance payment eligibility.
• Maintain detailed logs and timelines of all correspondence, filings, and activities using spreadsheets or CRM systems.
• Manage multiple assets and counterparties simultaneously while ensuring deadlines and procedural requirements are met.
• Collaborate internally with acquisitions, accounting, and asset management teams to ensure accurate ownership records.
• Follow established procedures while proactively identifying missing information or delays that could impact payment.
• Support process improvements related to documentation tracking, communication workflows, and data accuracy.

Required Skills and Abilities

• Strong written and verbal English communication skills, with confidence speaking by phone when needed.
• High attention to detail and ability to manage structured, document-heavy processes.
• Experience in customer service, operations support, administrative coordination, or data-driven roles.
• Ability to manage multiple workstreams and maintain accurate tracking across systems.
• Professional, courteous, and solution-oriented communication style with external stakeholders.
• Comfortable working with spreadsheets, databases, or CRM tools.
• Ability to follow defined procedures while working independently in a remote environment.

Preferred Qualifications

• Background in oil and gas, land administration, title, owner relations, or mineral rights.
• Experience reviewing legal documents (e.g., deeds, probate, contracts).
• Paralegal, legal assistant, or compliance support experience.
• Exposure to data analysis, reporting, or structured record management.

Telostaff Core Values and Benefits:

Together we…

• Focus On People: We consistently demonstrate care, love, dignity, and respect in all interactions, fostering deep connections and understanding.
• Embrace a Growth Mindset: We nurture curiosity, foster self-improvement, and approach challenges with a problem-solving and solution-oriented attitude, unlocking endless possibilities for personal and professional development.
• Pursue Excellence: We deliver exceptional customer service, maintain an unwavering commitment to quality, and continuously innovate to exceed expectations and set new standards of achievement.
• Operate Proactively: We take responsibility for actions, ensure tasks are completed efficiently, foster clear communication, and embrace gratitude as a guiding principle, embodying a culture of accountability and appreciation.

Benefits:

• Work remotely
• Internet Stipend
• Company IT equipment (laptop, monitor, etc.)
• 12 PTO Days + 12 Holidays annually
• 13th month pay
• Scheduled salary adjustment after six months, 1 year, and each year after

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Health insurance
• Opportunities for promotion
• Pay raise
• Work from home

Education:

• Bachelor's (Required)

Experience:

• Customer Service/Client Support: 2 years (Required)
• Administrative Support: 1 year (Required)
• Working in oil & gas industry: 1 year (Preferred)

Language:

• English (Required)

Work Location: Remote