Home Lending Strategy and Business Management Business Analyst

JOB DESCRIPTION

Embark on a rewarding and challenging career as a Business Analysis Associate I with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analysis Associate I within Home Lending Strategy and Business Management team, you will play a pivotal role in driving operational efficiency and strategic initiatives. You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and propose innovative solutions. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. You will also utilize your advanced computer literacy and digital proficiency to enhance processes and customer interaction. Your decisions and work results will have a significant impact on the team and departmental goals, contributing to the overall success of the firm.

Job responsibilities

• Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making.
• Utilize automation technologies (e.g., Tableau, Alteryx, UIPath, Python) to optimize processes, enhance efficiency, and support business strategy implementation.
• Lead and support the execution of control testing, audit readiness, and remediation activities to ensure compliance with regulatory and firmwide standards.
• Collaborate with internal audit, compliance, and risk teams to strengthen the control environment and address audit findings.
• Develop, document, and enhance control frameworks, policies, and procedures to support operational excellence.
• Prepare and deliver high-impact, data-driven reports and presentations for C-suite executives and global stakeholders with quality and timely manner.
• Synthesize complex information into actionable insights, highlighting key risks, trends, and opportunities for senior leadership.
• Collaborate effectively with diverse, cross-functional teams across the organization to align efforts, share knowledge, and drive successful project execution.
• Provide insights and recommendations to team members, ensuring alignment with project objectives for efficient and effective outcomes.
• Foster a culture of continuous learning, growth, and knowledge sharing within the team.

Required qualifications, capabilities, and skills

• Demonstrated ability to conduct data analysis and interpret complex data sets, with proven expertise equivalent to 2+ years of experience.
• Proficient ability to leverage Microsoft Office tools to enhance data analysis, analyze business trends, and provide actionable business insights for strategic decision-making.
• Proficient in using automation technologies/solutions (examples:Tableau, Alteryx, UIPath, Python, and Graphic Design Software) to optimize processes and implement business strategies.
• Fosters a mindset of continuous learning and growth.
• Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success.
• Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions.
• Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes.
• Expertise in contributing to a collaborative work environment by sharing knowledge and supporting team initiatives.
• Experience in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.