Cargo Agent

Department
Cargo - Iloilo

Employee Type
Probationary

Job Description
Now Hiring: Cargo Agent – Iloilo (ILO) | Build Your Aviation Career with 1Aviation

Looking for a rewarding job in the aviation and logistics industry? Start your career as a Cargo Agent with 1Aviation in Iloilo Station and be part of a dynamic, fast-paced airport operations team committed to excellence, safety, and customer service.

What Does a Cargo Agent Do?

As a Cargo Agent, you'll be on the front lines of cargo operations—ensuring accurate documentation, safe cargo handling, and excellent customer service. You will be responsible for accepting and releasing cargo, processing documents, issuing airway bills, and coordinating with both customers and ramp teams to ensure smooth logistics operations.

Key Responsibilities

• Attend to cargo customers professionally and in compliance with aviation regulations and company procedures
• Validate documentation, inspect cargo packaging, and ensure compliance with airline cargo acceptance policies
• Issue Air Waybills (AWB) and compute actual and volumetric weights accurately
• Collect payments and issue official receipts for all cargo-related transactions
• Prepare and submit end-of-day reports, NOTOC, and cargo manifests
• Coordinate with load planners and ramp teams to ensure timely loading of cargo
• Check and report the condition of incoming cargo; manage unclaimed or for-disposal cargoes
• Ensure proper documentation and ID validation prior to the release of cargo to consignees
• Assist in the safe and accurate pull-out of shipments by shippers
• Explain Conditions of Carriage and regulatory restrictions to clients
• May be assigned as Ramp Representative to oversee cargo loading coordination
• Perform other related duties as assigned by Cargo Supervisors

Qualifications For Cargo Agent Role

• Graduate of a 4-year course, preferably in Hospitality Management or Tourism
• Preferably with experience in a customer service or cargo handling environment
• Service-oriented with strong communication and interpersonal skills
• Skilled in problem-solving, organization, and adaptable thinking
• Computer literate and capable of using basic office systems
• Excellent active listening and customer resolution skills

Why Choose 1Aviation?

• Be part of a trusted ground handling and aviation services company
• Receive specialized training and professional development opportunities
• Work in a fast-paced, mission-driven airport environment
• Enjoy job security, growth opportunities, and a team-centered culture

Job Location:

Cabatuan Iloilo - within Iloilo Airport

Ready to Take Off?

If you're passionate about logistics, customer service, and airport operations, apply now and start your career as a Cargo Agent in Iloilo with 1Aviation—where your future in aviation begins.

Experience Range Range (Years)
0 - 5 years

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