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AU Loan Processor

2 weeks ago

Manila, National Capital Region, Philippines Emapta Full time A$80,000 - A$120,000 per year

Empower Your Future with Emapta

At Emapta, we connect talented professionals with leading global businesses, creating opportunities to grow careers without leaving home. Our collaborative, people-first culture fuels both personal and professional success, supported by training, mentorship, and exposure to international clients. We offer roles that go beyond numbers; positions that contribute directly to client growth, innovation, and strategic decision-making. Here, you'll gain global perspectives, sharpen your expertise, and work in a supportive environment that values your skills, time, and aspirations. Join a workplace where your talent is recognized and your potential is limitless.

Job Description

As an AU Loan Processor, you will handle end-to-end loan processing-from verifying applications to ensuring compliance with Australian lending standards. You'll work with CRM tools, coordinate with internal teams, and provide accurate, timely updates to clients and stakeholders.

Job Overview

Employment type: Full-time

Shift: Day Shift

Work setup: Permanent Work from Home

Exciting Perks Await

  • Competitive Salary Package
  • Permanent WFH arrangement
  • HMO coverage with free dependent upon regularization
  • Day shift schedule
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

  • Bachelor's degree in Finance, Business, or a related field (preferred)
  • Minimum of 6 months of home/mortgage loan processing experience in the Australian market
  • Experience working with CRM systems such as ApplyOnline or AOL, Simpology, and loan origination platforms
  • Strong data entry, documentation, and organizational skills
  • Familiarity with loan documentation and compliance standards
  • Detail-oriented with strong analytical and communication skills
  • Ability to manage multiple priorities in a fast-paced environment

Your Daily Tasks

  • Utilize CRM tools and web-based systems to track loan applications, update statuses, and maintain borrower records
  • Review, verify, and process loan application documents submitted through digital channels
  • Coordinate with internal teams to ensure completeness and accuracy of application data
  • Perform audits of loan documentation to ensure compliance with regulatory and internal standards
  • Generate and send digital communications to clients regarding loan status updates and required documentation
  • Extract and interpret data from loan systems, web analytics, and reports for internal use
  • Maintain secure records of client interactions and processed transactions
  • Identify areas of improvement in digital loan processing workflows and suggest enhancements
  • Stay updated with current trends in digital tools and loan processing best practices
  • Support the marketing and operations teams with accurate loan performance data and reports

Why We Stand Out Among the Rest

Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

  • Tim Vorbach, CEO
EmaptaEra