Admission Staff

Responsible for facilitating the enrollment process, assisting applicants, verifying requirements, and ensuring a smooth and efficient admission experience. This role supports prospective students and parents, upholds company policies, and coordinates with internal departments to process applications accurately and promptly.

Key Responsibilities:

Applicant Assistance & Customer Service

• Serve as the primary contact for inquiries related to admissions.
• Assist walk-in applicants, students, and parents with requirements and procedures.
• Provide clear and updated information on admission policies, fees, deadlines, and programs.
• Address concerns professionally and escalate issues when needed.

Application Processing

• Receive, check, and verify admission documents and requirements.
• Encode applicant information into the system accurately.
• Track application status and ensure timely processing and follow-up.
• Coordinate with departments for interviews, exams, or additional requirements.

Documentation & Records Management

• Maintain organized files of applicant documents and admission data.
• Prepare enrollment reports, statistics, and summaries as required.
• Ensure confidentiality and secure handling of student information.
• Update logs, forms, and admission tracking sheets.

Coordination & Communication

• Work closely with the finance, registrar, and academic departments for student admissions.
• Communicate decisions, schedules, and updates to applicants.
• Relay important announcements regarding enrollment timelines.

Administrative Support

• Handle incoming calls, emails, and inquiries related to admissions.
• Assist in orientations, open houses, and admission-related events.
• Prepare documents such as acceptance letters, ID requests, forms, and notices.

Qualifications:

• Graduate of any business, education, or related field.
• Experience in admissions, customer service, or administrative roles is an advantage.
• Strong verbal and written communication skills.
• Organized, detail-oriented, and able to multitask.
• Proficient in MS Office and basic computer applications.
• High level of professionalism, patience, and customer service orientation.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Free parking
• Health insurance
• On-site parking
• Paid training

Work Location: In person