CSR - Financial Account (P25K | Onsite | Shifting | Start ASAP)

4 days ago

Cebu City, Central Visayas, Philippines AUMTREND PH INC Full time ₱300,000 - ₱450,000 per year

We are looking for dedicated and customer-focused Customer Service Representatives (CSR) to support a financial services account. As a CSR, you will handle inquiries related to banking, credit cards, loans, and other financial products.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, or chat regarding financial products and services
  • Provide accurate information and resolve customer issues related to transactions, accounts, payments, etc.
  • Adhere to quality standards, compliance guidelines, and account-specific protocols
  • Document customer interactions accurately in the system

Qualifications:

  • At least 1 year of experience in Voice and Financial Account (International)
  • Strong communication and interpersonal skills
  • High school graduate or equivalent (college level/graduate preferred)
  • Successful candidates will receive a sign-on bonus upon hire.

Job Types: Full-time, Permanent

Pay: Php25,000.00 per month

Experience:

  • Customer Service (Voice): 1 year (Required)
  • Financial Account (International): 1 year (Preferred)

Work Location: In person

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