Financial Service Associate
3 days ago
Position Title: Financial Service Associate
Work Set Up: On-site
Schedule: 11:00 AM to 8:00 PM PH Time
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We are looking for a detail-oriented and proactive Admin Assistant to support a 6-month project focused on website product uploads and basic graphic design tasks. This role requires strong organizational skills, accuracy, and the ability to coordinate with cross-functional teams to ensure a smooth and timely project rollout.
What You'll Do:
Utilize online systems and portals for generating illustrations, processing applications, and obtaining product literature as needed
Prepare client correspondence in a timely and accurate manner
Collate paperwork and documentation for adviser meetings
Process client recommendations and proactively follow up with product providers on behalf of clients
Keep advisers informed of any difficulties or non-standard matters
Update and maintain accuracy of the CRM and computer-based filing system
Prepare and check compliance of new business packs/submissions
Transfer data from paper fact finds onto the client system
Support commission reconciliation process by analyzing unmatched commission payments and resolving any discrepancies
Chase clients for outstanding information
Follow company policies and procedures, and report any needed changes
Maintain customer confidence and protect operations by handling information confidentially
What We're Looking For:
Must have good communication skills
Strong IT skills, particularly in Word, Outlook, and Excel
Excellent written and verbal communication skills
Attention to detail and accuracy in data entry
Strong organizational skills
Why You'll Love Joining the CO Fam
At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.
Here's what's in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches
At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team
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