Telesales Associate

The Telesales Associate is responsible for reaching out to potential and existing customers through phone calls to promote and sell company products or services. The role involves handling customer inquiries, maintaining accurate records, and ensuring excellent customer service.

Key Responsibilities

• Conduct outbound and inbound calls to promote and sell company products or services.
• Identify potential customers, generate leads, and follow up on prospects.
• Explain product features, pricing, and benefits to customers effectively.
• Maintain accurate and updated records of calls, leads, and sales in the system.
• Meet daily and monthly sales targets.
• Build and maintain strong relationships with customers to encourage repeat business.
• Handle customer concerns and provide appropriate solutions or escalate when necessary.
• Coordinate with the sales and marketing teams to support overall business goals.

Qualifications

• Open for fresh graduates or with at least 6 months telesales or call center experience (preferably in outbound sales).
• Excellent communication and persuasion skills in both English and Filipino.
• Strong customer service orientation and ability to build rapport quickly.
• Goal-driven, self-motivated, and able to work under pressure.
• Basic computer literacy
• High school graduate or college level (Bachelor's degree preferred).

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Language:

• English (Preferred)

Work Location: In person