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Retail Supervisor

2 weeks ago

Dumaguete, Central Visayas, Philippines Chefs & Bakers Full time ₱800,000 - ₱1,200,000 per year
Qualifications:
  • High school diploma or equivalent (Bachelor's degree in Business, Retail Management, or related field is an advantage)
  • Proven experience in retail or customer service (at least 1–3 years, preferably in a supervisory role)
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Good organizational and problem-solving skills
  • Basic proficiency in MS Office and POS systems
  • Ability to work flexible hours, including weekends and holidays
  • Customer-focused with a strong sense of responsibility and integrity

Key Responsibilities:

  • Supervise daily store operations, ensuring smooth and efficient functioning
  • Lead, coach, and motivate retail staff to achieve sales targets and deliver outstanding customer service
  • Ensure that merchandise is properly stocked, displayed, and maintained
  • Handle customer inquiries, concerns, and complaints in a professional manner
  • Assist in the preparation of work schedules and delegation of tasks
  • Monitor sales performance and provide feedback to team members
  • Support inventory management, including stock receiving, stocktaking, and loss prevention
  • Ensure compliance with company policies, health and safety regulations, and store standards
  • Prepare daily/weekly sales reports and assist with cash handling and banking procedures
  • Provide training and onboarding support for new employees