in house collector
1 week ago
Key Responsibilities
- Client Negotiation & Collection Activities
Conduct outbound calls, emails, and SMS to negotiate with clients regarding cash collection, Voluntary Surrender (VolSur), and Dación en Pago (Dacion) arrangements. Exercise effective communication and negotiation strategies to secure commitments and resolve account concerns.
- Bank Coordination & Email Management
Prepare and send formal email requests to the bank, including follow-ups for Statements of Account (SOA) needed for cash collection. Ensure timely endorsement of documents related to VolSur and Dacion transactions.
- Account Monitoring & Scheduling
Maintain and update account schedules based on the assigned portfolio. Organize and calendar accounts to ensure timely follow-ups and efficient workflow.
- Report Updating & System Monitoring
Update the Foreclosure Collection status reports in UCMS and Portfolio systems. Track progress and ensure accurate reporting of collection activities and account movements.
- Monthly Projection Preparation
Prepare and consolidate the monthly projections for Foreclosure Collection, ensuring accuracy and alignment with targets.
- Support to Field Agents (FAs)
Assist Field Agents by responding to inquiries via calls or messages, providing information, updates, and guidance to support their collection activities.
Job Type: Full-time
Pay: Php17, Php18,000.00 per month
Benefits:
- Paid training
Work Location: In person