Assistant Client Executive

2 weeks ago

Manila, National Capital Region, Philippines ASW Full time

Step into a role with a premier Australian insurance specialist backed by over 20 years of excellence. Our partners aren't just an insurance provider; they a dedicated partner delivering sophisticated, large-scale risk management and commercial solutions. Their expertise spans everything from General Insurance and Professional Risks to Workers' Compensation and Financial Advisory, making them powerhouse in the industry.

The Opportunity

As an Assistant Client Executive. This is your chance to become the backbone of a high-performing support function. As you support our Small/Medium Enterprise (SME) accounts, you will work side-by-side with seasoned Account Brokers, Managers, and our Divisional Manager. You won't just be "handling requests", you will be the engine ensuring seamless service delivery, coordinating complex documentation, and crafting high-level client materials that drive success.

Be Part of the Success Story. If you are detail-oriented, proactive, and ready to thrive in a sophisticated insurance landscape, we want to hear from you.

Why join us?

  • Proudly Great Place to Work certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training
  • Flexible work setup

Staff Testimonial

"Every day is a learning process. Know your purpose and what you really want." — Underwriting Assistant, ASW Philippines

What You'll Do

  • Provide high-level administrative assistance to Account Brokers, Managers, and clients to ensure seamless service delivery.
  • Accurately process new business, renewals, endorsements, and policy amendments.
  • Prepare professional quotations, reports, and correspondence for clients, insurers, and underwriters.
  • Monitor claims status for timely follow-ups and perform precise premium calculations and allocations.
  • Assist with debtor management and support the team in meeting business budget targets.
  • Prior experience in Workers' Compensation is highly advantageous.

Key Criteria

  • A minimum of 2–3 years of experience in the Insurance Broking Industry is mandatory, including required Australian broking experience.
  • Relevant Tertiary qualification (Diploma or Degree in Business, Finance, or Commerce) is advantageous. Candidates should be actively working towards appropriate industry compliance certifications (Tier 1 & Tier 2 Insurance Broking Compliance).
  • Must possess exceptional written and verbal communication and interpersonal skills to liaise effectively with clients at all levels.
  • Demonstrated excellent attention to detail, strong organizational skills, robust business acumen, and essential proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Proven ability to provide high-level customer service and support in developing strong client relationships.

Work Set Up

Manila (BGC, Taguig): Australian hours (6 am–3 pm PHT) with on-site during probation and once a week after.

LI-JS1

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