Cloud Engineer

TQA Manila, National Capital Region, PhilippinesTQA Manila, National Capital Region, PhilippinesHeadquartered in Texas, USA, we're an international technology services and consultancy, partnering with enterprises across North America and Europe to deliver next-generation results through emerging technologies. With delivery centers in Romania, the Philippines, and LATAM and offices in Austin, Alabama, Cardiff, and London, we are expanding rapidly in 2025 and beyond. This is an exciting time to join us as we scale our global presence, innovate with automation, AI, and data, and empower businesses to transform their industries.

At our core, we believe in innovation, impact, and growth—both for our clients and our people. We offer an accelerated career path, giving you the opportunity to work on cutting-edge projects, develop your expertise, and grow into leadership roles quickly. If you're looking for a fast-paced, dynamic environment where you can make a real impact, this is the place for you.

Position Overview:We are looking for a highly skilled and proactive AWS Support Engineer to join our global Managed Services Team. As the first AWS Support Engineer in this role, you will play a critical part in managing and maintaining our clients' cloud infrastructure, which is essential for the operation of their UiPath robotic process automation (RPA) solutions and other solutions. Your core responsibility will be to ensure the high availability, optimal performance, and robust security of UiPath environments hosted on AWS, and/or AWS environments that send outputs to, and receive inputs from, UiPath environments.

Key responsibilities:Cloud Infrastructure Management: You will oversee the day-to-day management of AWS cloud resources, ensuring they are configured correctly and operating optimally to support UiPath RPA solutions. Incident Response and Resolution: You will be the first point of contact for resolving technical issues and incidents related to the AWS cloud infrastructure, providing timely and effective solutions to minimise downtime and disruptions to UiPath operations. Performance Optimization: You will continuously monitor and analyze the performance of the AWS cloud infrastructure, identifying and implementing optimizations to enhance the speed, efficiency, and scalability of UiPath RPA solutions.

Security Management: You will implement and maintain robust security measures to protect the AWS cloud infrastructure and UiPath environments from unauthorized access, data breaches, and other security threats. This will include patching/updates to new tooling and/or best practices as they evolve. Collaboration with Clients: You will work closely with clients to understand their UiPath RPA requirements and provide expert guidance on AWS cloud infrastructure best practices, ensuring their environments are configured to meet their specific needs.

Continuous Improvement: You will stay up-to-date with the latest AWS technologies and services, proactively identifying opportunities to leverage new features and capabilities to enhance the performance and security of UiPath environments. Qualifications and Experience:AWS Expertise: Strong knowledge (4+ years) of AWS cloud services, including EC2, S3, RDS, and VPC, and experience in managing and maintaining AWS cloud infrastructure. UiPath Experience: Familiarity with UiPath RPA platform and its integrations with AWS cloud environments.

Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues related to cloud infrastructure and UiPath RPA solutions. Communication Skills: Excellent communication and interpersonal skills, with the ability to clearly explain technical concepts to both technical and non-technical stakeholders. Customer Focus: Strong customer service orientation and commitment to providing high-quality support to clients.

Bachelor's degree in Computer Science, Information Technology, or related field—or equivalent experience. Other AWS certifications

Experience with other cloud platforms (Azure, GCP)Scripting or programming skills (Python, PowerShell)Knowledge of ITIL or other IT service management frameworksTQA is an equal opportunity employer. We welcome your application and believe in the diversity of experience and opinion. Applications will be considered without regard to education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs.

We celebrate multiple approaches and points of view and believe passionately that employing a diverse workforce is central to our growth and success, so we are building a culture where difference is valued. Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

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