Registration Officer

Job Overview

As a Registration Officer responsible for payment validations, validation of run, and accounting administration, and other digital operations, you have a set of crucial responsibilities to ensure the smooth operation of the registration and payment processes.

Job Responsibilities

1. Verify and Reconcile Payment Details:

• Cross-check payment amounts with the expected fees.
• Confirm that payment dates align with due dates or registration timelines.
• Match payment receipts with registration records.
• Resolve discrepancies between payment records and registration details.
• Notify registrants of payment confirmation.
• Follow up on pending or failed payments.
• Provide assistance to registrants with payment issues or queries.

2. Record Keeping

• Maintain accurate financial records of all transactions related to registrations.
• Prepare financial statements and reports for internal and external stakeholders.
• Validate the data periodically to ensure accuracy.

3. Digital Operations

• Generate e-certificates
• Ensure consistency in design and information across all certificates.
• Generate e-certificates in batches to save time and ensure efficiency.
• Verify the accuracy of generated certificates before distribution.
• Distribute e-certificates via email or through an online portal.

4. Secretariat and Onsite Claiming

• Respond promptly to participant inquiries regarding collection.
• Set up and manage the race collection area.
• Organize volunteers or staff to assist with the distribution process.
• Ensure efficient and orderly distribution, avoiding long wait times and congestion.
• Keep accurate records of race items distributed, including any issues or discrepancies.
• Manage any unclaimed items and establish a process for late collections or mailing out kits if necessary.

Tools and Systems

• Payment Gateways: Familiarity with various payment gateways and methods.
• Registration Systems: Experience with registration management systems and databases.
• Reporting Tools: Ability to use reporting tools to generate and analyze data (e.g., Excel)

Skills and Competencies

• Attention to Detail: High level of accuracy in verifying and processing payments.
• Analytical Skills: Ability to analyze financial data and identify discrepancies.
• Communication Skills: Effective communication with registrants, financial institutions, and internal teams.
• Organizational Skills: Strong ability to manage multiple tasks and deadlines efficiently.
• Problem-Solving: Aptitude for resolving payment issues and improving processes.

Qualifications

• A Bachelor's degree in Business Administration, Operations Management, Communication, Education or a related field.
• Proactive and tech-savvy with an advanced proficiency in Excel (spreadsheet and/or intermediate database skills).
• Excellent organizational and communication skills.

Job Types: Full-time, Permanent

Pay: Php16, Php20,000.00 per month

Benefits:

• Flexible schedule
• Health insurance

Language:

• English (Preferred)

Work Location: Remote