Field Collector

DUTIES AND RESPONSIBILITIES:

• Conduct field visits to clients with overdue accounts to collect payments, gather proof of payment, negotiate settlements, verify asset locations and assess repossession feasibility.
• Locate and recover company assets (e.g., vehicles or other collateral) from delinquent customers.
• Deliver collection notices, demand letters, and other necessary documents.
• Assess customers' ability to pay and recommend appropriate actions.
• Coordinate with the legal team for accounts requiring legal action.
• Negotiate with customers to encourage voluntary surrender of assets when applicable.
• Maintain accurate records of collection efforts, payments received, and repossessed items.
• Safeguard repossessed assets and ensure proper documentation.
• Report daily collection and recovery activities to the immediate superior and to the respective viber group.
• Escalate unresolved or problematic accounts and misconduct by subordinates to the immediate superior.
• Handle disputes and objections professionally while maintaining good customer relations.
• Conduct skip tracing and investigative efforts to locate assets and uncooperative clients.
• Maintain constant coordination and communication with the Collection Specialist (Tele Collector)
• Monitor assigned accounts and achieved collection and provision target.
• Follow all company policies and legal guidelines related to repossession procedures.
• Perform other related tasks assigned by the immediate superior.

Job Types: Full-time, Permanent

Pay: From Php15,000.00 per month

Benefits:

• Company events
• Fuel discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Willingness to travel:

• 25% (Preferred)

Work Location: On the road