Senior Operations Associate

4 hours ago


Taguig, National Capital Region, Philippines DFNN Full time ₱25,000 - ₱35,000 per year

Are You Our Next Operational Game-Changer? Join DFNN Inc. as Senior Operations Associate

Are you a detail-oriented problem solver who thrives in fast-paced environments? Do you enjoy building efficient processes, managing cross-functional teams, and driving operational excellence?

If yes, DFNN Inc. is looking for YOU to help optimize and elevate our core operations

We are seeking a highly motivated and strategic Senior Operations Associate to oversee and enhance the day-to-day functions of our business. This role is critical to streamlining internal workflows, managing performance, and supporting company-wide efficiency across departments. The ideal candidate is analytical, proactive, and thrives on improving systems that enable teams to work smarter and deliver results.

What You'll Do:

  • Lead Operational Excellence: Oversee and manage daily operations, ensuring processes run smoothly and efficiently across departments.
  • Drive Process Improvements: Identify gaps and implement strategies to improve workflows, reduce costs, and increase productivity without compromising quality.
  • Manage Cross-Functional Teams: Support and guide internal teams to achieve performance targets while fostering a culture of collaboration and continuous improvement.
  • Monitor KPIs & Reporting: Define and track key operational metrics for operational processes and team performance. Provide data-driven insights and recommendations to improve operations.
  • Budget and Resource Management: Assist in preparing budgets, managing resources, and ensuring cost-effective allocation of time, talent, and tools.
  • Ensure Compliance & Safety: Uphold compliance with legal and industry regulations. Promote health, safety, and company policy adherence.
  • Resolve Operational Challenges: Quickly and effectively address issues or bottlenecks, minimizing disruption and ensuring business continuity.
  • Enhance Communication: Maintain transparent, consistent communication with leadership and internal teams on key operational initiatives and results.

Your Path to Success Starts Here:

  • Bachelor's degree in Business Administration, Operations Management, or a related field
  • Minimum of 2 years' experience in operations, project management, or a similar role.
  • Proven track record of optimizing processes and leading cross-functional teams.
  • Experience in technology, financial services, or business process outsourcing preferred.

Grow Your Skills and Yourself:

  • Leadership & Team Management: Motivate teams and manage performance across diverse departments.
  • Strategic Problem-Solving: Tackle operational challenges with a critical and creative mindset.
  • Data-Driven Decision-Making: Analyze data to identify trends and implement solutions.
  • Advanced Operational Tools: Proficiency in ERP systems, Microsoft Office (especially Excel), and process management tools.
  • Communication & Collaboration: Strong written and verbal communication skills, with the ability to work across all levels of the organization.

Ready to bring clarity, control, and efficiency to our operations? Join DFNN Inc. and help us power the future through operational excellence

Job Type: Full-time

Pay: Php25, Php35,000.00 per month

Ability to commute/relocate:

  • Taguig: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your edge from the other applicants?
  • What is your asking salary?

Work Location: In person



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