Workday Application Engineer – Compensation

Company Description

Innovatz Global is a leading Management Consulting and Technology Services company with headquarters in Malaysia and a strong presence across the U.S., China, India, Australia, Korea, Hong Kong, Singapore, Thailand, Philippines, Indonesia, and Vietnam. With a skilled workforce of over 500 experts, Innovatz Global has a proven track record of delivering innovative solutions to Fortune companies worldwide. For over 8 years, we have specialized in IT Services and Innovative Staffing Solutions, helping organizations adapt with agility and improve productivity through a Human-Centered Design approach.

Role Description

This is a full-time on-site role for a Workday Application Engineer – Compensation & Benefits, located in Manila. The Workday Application Engineer will be responsible for providing technical support, developing and maintaining software applications, and ensuring the efficient functioning of Workday Compensation & Benefits systems. Day-to-day tasks include troubleshooting issues, conducting system testing, collaborating with cross-functional teams, and continuously improving system performance to meet business requirements.

Qualifications

• Provides subject matter expertise on Compensation and Benefits for Workday or one or more of the following Workday Modules: Payroll, Integration, Security and Data Conversion
• Supports the software development lifecycle for software solutions
• Deploys, configures, and supports business applications
• Configures, customizes, and integrates vendor-sourced enterprise software with other internal systems like SAP
• Updates existing code to debug or incorporate minor enhancements
• Develops deep domain knowledge by understanding business processes
• Elicits business requirements and translates business needs into fit-for-purpose actionable plans
• Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus
• Provides daily operational support for several applications by troubleshooting incidents to identify root causes and solutions, identifying, and resolving problems, designing and implementing configuration changes and monitoring performance
• Proactive communication and quick response to production issues and project work.
• Strong customer focus
• Monitors interfaces/data loads, administer security, and provide feedback/solutions on application performance
• Identifies areas for improvement and partners with Software Engineers/team members to address tactical and strategic issues.
• Develops and maintains support documentation
• Maintains IP Compliance on systems and software as appropriate

Required Qualifications:

· Knowledgeable in any of the following technologies:

o    Workday related areas such as advanced custom reports, EIB (Enterprise Interface Builder), Core Connectors, PICOF/PECI, Workday Studio, Workday Web Services

o    ServiceNow related areas such as ServiceNow HR Service Delivery Suite (case and knowledge management), ServiceNow system administration, ServiceNow portal configuration (portal, widgets, and content automation), integrations (REST and SOAP services)

· Skilled in Workday related to one or more of the following: Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integration, Security and Data Conversion Skilled in scripting to automate workflow, and in low code development platforms

· Skilled on Compensation and Benefits Workday or one or more of the following Workday Modules: Payroll, Talent Management, Absence Management, Time and Attendance Tracking, Integration, Security and Data Conversion

· Working knowledge of software engineering principles

· Strong communication (written/verbal) and facilitation skills with solid ability to convey business and technical information to a diverse audience

· Strong analytical and problem-solving skills with ability to engage difficulties with persistence

· Self-directed, flexible, working with minimal supervision, takes initiative, displays a high degree of ownership

· Ability to effectively deal with change and consistently maintain composure and logical thinking while under pressure

· Organized and skilled at planning. Ability to work from a high-level to a low level of detail and handle multiple assignments with varying priorities and deadlines

· Experience/knowledge in Agile SAFe, Kanban and Scrum methodologies

· Knowledge and hand-on experience in two or more of the following is a plus: C#, C++, Angular, , SQL, Ansible, R, Java, Python, Azure, Web services (WCF and/or RESTful services), Web technologies (HTML, CSS, JavaScript, and AJAX), Oracle / SQL Server among others