Medical Claims Representative

3 days ago


Ortigas Metro Manila, Philippines Eastvantage Business Solutions Inc. Full time ₱33,000 per year

Eastvantage is urgently hiring Customer Support Specialists for our Healthcare – Claims Processing Account. If you're passionate about helping others, detail-oriented, and ready to thrive in a dynamic environment, we want you on our team

What You'll Do:

  • Handle inbound and outbound calls related to healthcare claims
  • Assist members and providers with claim status, coverage, and benefits
  • Accurately process and verify claim information in accordance with client guidelines
  • Resolve issues with empathy, professionalism, and efficiency
  • Maintain confidentiality and compliance with healthcare regulations

What We're Looking For:

  • At least 2 years of BPO experience (preferably in healthcare or claims)
  • Strong communication skills in English (both verbal and written)
  • Familiarity with healthcare terminology and claims processing is a plus
  • Willingness to work onsite and on a night shift schedule
  • Detail-oriented, reliable, and customer-focused
csr #customerservicerepresentative #bpohiring #bpo #callcenter #agent #blended #voice #nonvoice #startasap
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