Store Manager

2 weeks ago

Pasay, National Capital Region, Philippines High Haven Spirits & Cigars Full time ₱450,000 - ₱600,000 per year

Key Responsibilities

  • Sales & KPI Ownership: Hit daily/weekly/monthly targets (sales, ATV, UPT, conversion, basket mix, new-to-file). Build action plans by category/brand.
  • People Leadership: Recruit, roster, coach and performance-manage beauty advisors/counter staff; run role-plays on consultation, shade matching, and fragrance storytelling.
  • Service Excellence: Enforce service rituals (greeting, consult, recommend, close). Lead complaint recovery and VIP clienteling.
  • Merchandising & Brand Standards: Ensure planograms, testers, hygiene, and visual standards. Execute new launches, GWPs, and beauty events on time.
  • Inventory Control: Forecast demand, manage RTV/RTS, oversee cycle counts, shrink control, FEFO for skincare, tester governance.
  • Vendor/Brand Partnerships: Align with brand reps on targets, staffing, trainings, and co-op promotions; negotiate animations and sampling.
  • Promotions & Events: Plan calendar (launches, Mother's Day, 11.11, Christmas). Coordinate masterclasses, makeovers, and fragrance bars.
  • Compliance & Safety: Follow cash, POS, and discount controls; uphold FDA/cosmetics handling, sanitation, and incident reporting.
  • Reporting: Daily trade updates, KPI dashboards, sell-thru and aging, competitor scans.

Qualifications

  • 3–5+ years store management or assistant manager experience in beauty/luxury/fashion or high-traffic specialty retail.
  • Proven record improving sales, conversion, ATV/UPT, shrink, and audit scores.
  • Strong coaching presence; can run on-the-floor training and product demos.
  • Working knowledge of fragrance families, shade matching, and skincare basics.
  • Proficiency with inventory systems, and Excel/Google Sheets.
  • Excellent communication in English and Filipino; polished, brand-aligned grooming.
  • Willing to work mall hours, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: Php45, Php50,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Promotion to permanent employee

Work Location: In person

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