VN CEC Advisor

4 days ago

Manila, National Capital Region, Philippines Capgemini Full time $104,000 - $130,878 per year
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Vietnamese Customer Care Senior Associate

Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.

Strong Communication & Customer Service Skills

Minimum 2.5 years of international contact center experience in Vietnamese and English Language.

Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools

Prior digital/call center experience preferred. 

Familiarity with Microsoft Office applications.  

Must possess excellent written and oral communication, listening, and comprehension skills. 

Must possess effective time management and organizational skills.  

Stellar customer service skills and the ability to de-escalate customer frustration. 

Superior problem-solving skills and the ability to work independently and objectively.   

Dedication to the customer experience with the ability to build and maintain strong relationships.  

Team oriented and self-motivated.  

Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.  

Sound decision making.  

Must be able to effectively adapt to accelerating changes.  

For remote work a secure workspace and effective internet connectivity is necessary.

Work Set-up

With 3-4 months onsite training before hybrid

Willing to work in McKinley , Taguig


  • VN CEC Advisor

    4 days ago

    Manila, National Capital Region, Philippines Capgemini Full time $104,000 - $130,878 per year

    Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Vietnamese Customer Care Senior Associate Digitally resolve customer...

  • VN CEC Advisor

    4 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionBusiness Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Vietnamese Customer Care Senior AssociateDigitally resolve customer...

  • VN CEC Advisor

    2 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Job Description Summary: Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.Experience Required:•Strong communication & customer service skills in English and required foreign language•Minimum 2.5 years of international contact center experience•Good technical...

  • Malay CEC Advisor

    2 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate meetings/workshops to...

  • Thai CEC Advisor

    6 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱600,000 - ₱1,200,000 per year

    Job Description The Industrialization Shared Services Professional builds and packages asset services while being responsible for mutualization of resources and means to do it. They also perform run and provide support on deployed assets services, as per agreed SLAs and economics. They ensure assets services supervision compliance and measure...

  • T&T Consultant

    3 weeks ago

    Manila, National Capital Region, Philippines Deloitte PLT Full time

    Select how often (in days) to receive an alert:T&T Consultant / Senior Consultant - Finance Transformation (EPM) - MY / ID / TH / PH / VNDate: 29 Aug 2025Service Line / Portfolios: Enterprise Technology & PerformanceLocation:Kuala Lumpur, MY Ho Chi Minh City, Ho Chi Minh City, VN Manila, PH Bangkok, TH Jakarta, IDAre you ready to unleash your potential?At...

  • T&T Consultant

    2 weeks ago

    Manila, Philippines Deloitte PLT Full time

    Select how often (in days) to receive an alert: T&T Consultant / Senior Consultant - Finance Transformation (EPM) - MY / ID / TH / PH / VN Date: 29 Aug 2025 Service Line / Portfolios: Enterprise Technology & Performance Location: Kuala Lumpur, MY Ho Chi Minh City, Ho Chi Minh City, VN Manila, PH Bangkok, TH Jakarta, ID Are you ready to unleash your...