Jr Desktop Engineer

2 days ago

Batangas, Calabarzon, Philippines Systemantech Full time ₱144,000 - ₱168,000 per year

JOB DESCRIPTION

  • Responsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer.
  • Diligently attends to assigned tickets and provides support within the specified SLAs.
  • Responsible with level 1 (phone & remote) & level 2 (on site) support.
  • Regularly updates on the status of assigned service request or incident.
  • Reports and updates helpdesk on incident or service requests encountered beyond the assigned service request.
  • Provides assistance to end-users on standard applications and specialized software.
  • Troubleshoots hardware problems, replaces defective parts and makes necessary escalation to the authorized person.
  • Responsible in formatting/Cloning of PC, Desktop, Laptops
  • Network connection configuration, testing and basic troubleshooting.
  • Performs regular checkup of PC desktop/laptop and a like (such as but not limited to defragmentation/patches/virus updates)
  • Escalates problem that requires immediate attention of helpdesk, team leader or appropriate authorities.
  • Performs other relevant tasks that may be assigned from time to time.

Job Types: Full-time, Fresh graduate

Pay: Php12, Php14,000.00 per month

Work Location: In person

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