Associate Technical Support Engineer- L1
2 weeks ago
Shift: 24/7 Rotational Shifts
Benefits: HMO upon regularization (no Free dependents)
Qualifications:
- Experience required 1-2 years Required Skills
- Knowledge of major OS - Linux/UNIX systems and Windows OS.
- Exposure to Virtualization technologies - VMware and Hyper-V.
- Familiar with BIOS/UEFI and system boot diagnostics.
- Hands-on experience with Linux commands & troubleshooting using PuTTY/SSH.
- Windows server and workstation hardware troubleshooting.
- Active Directory & Group Policy.
- Familiar with NAS, SAN, Tape, USB, RAID configurations, and virtual storage concepts.
- Understanding of file systems (NTFS, FAT, ext4), permissions.
- Familiar with Backup & recovery concepts.
- Basic knowledge of MS Exchange Server, MS SQL queries.
- Familiar with the OSI model & experience with troubleshooting Network stack - TCP/IP, DNS, DHCP, HTTP/HTTPS using CLI commands (ping, ipconfig, telnet, traceroute, etc).
- Firewall rule configuration and troubleshooting ports block.
- Excellent written and verbal communication skills.
Preferred
Industry-accepted certifications or equivalent work experience in one or more of the following areas:
- CompTIA A+
- CompTIA Network+
- CompTIA Server+
- CompTIA Security+
- Microsoft Certified Azure Administrator
- Red Hat Linux
- VMware VCP
- AWS Certified Solutions Architect
Interested Applicants can send their CV here:
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
Application Question(s):
- Are you okay with the rotational shift and Onsite?
Work Location: In person
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