Key Responsibilities:

1. Patient Reception – Greet patients warmly and assist with inquiries.

2. Scheduling – Manage and confirm imaging appointments.

3. Registration – Collect and verify patient information and medical orders.

4. Coordination – Communicate with technologists, nurses, and physicians to ensure smooth workflow.

5. Records Management – Maintain accurate patient files and confidentiality.

6. Billing Support – Coordinate with finance for payment processing and insurance requirements.

7. Customer Service – Address patient concerns or refer them to appropriate staff

Other responsibilities –

· Assist in maintaining the cleanliness and organization of the reception and waiting areas.

· Provide clerical support such as photocopying, scanning, and filing documents.

· Handle phone calls, emails, and other communication related to radiology services.

· Guide patients in filling out forms or understanding preparation instructions for imaging procedures.

· Perform other related duties as may be assigned by the Chief Radiologic Technologist or hospital

Qualifications

Education: Radiologic Technologist underboard (preferred).

Experience:

· Minimum of 1 year experience in an administrative, front desk, or receptionist role (healthcare setting preferred).

• Experience in scheduling, patient registration, or customer service in a high-volume environment is an advantage.

Skills & Competencies

· Excellent communication and interpersonal skills for patient and staff interactions.

· Strong customer service orientation with a professional and welcoming demeanor.

· Proficiency in computer applications (MS Office, email, scheduling software).

· Knowledge of basic medical terminology (required).

· Understanding of imaging procedure preparation requirements (preferred).

· Strong attention to detail and accuracy in data entry and documentation.

· Ability to multitask and prioritize in a fast-paced environment.

• Commitment to maintaining patient confidentiality and complying with data privacy regulations.

Job Types: Full-time, Permanent

Pay: Php14, Php16,000.00 per month

Benefits:

• Company events
• Discounted lunch
• Employee discount
• Free parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person