FinOps Analyst

20 hours ago


Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per year
DESCRIPTION

As an AR Billing Analyst, you will support Amazon's customers to identify and resolve billing issues, reconcile accounts and perform manual transaction data entries. A successful individual will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong cross-functional relationships and demonstrate exceptional organizational skills and attention to detail.

Amazon seeks a Billing analyst with at least 2+ years F&A experience in a large customer-oriented corporate environment, for our Devices business line.

This role will require for the successful candidate to:

  • Partner with stakeholders to ensure participating customers realize intended benefits. An effective candidate will be a creative problem solver, committed to the team, and able to work around obstacles. The analyst will support customer inquiries and contribute toward immediate resolution as well as longer-term solutions.
  • Support monthly billing processes between multiple external and internal Devices teams by auditing billing data, providing data management and data entries.
  • Support Cash Application Analyst on chargeback entries and retrieve POD (Proof of Delivery) and BOL (Bill of Lading) from the carrier's portal.
  • Understand the Amazon billing processes to provide guidance to customers, identify defects and drive resolution upstream of AR.
  • Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements
  • Actively seek solutions to business/customer needs and suggest innovative solutions on behalf of the customer experience
  • Support recurring and ad hoc reporting for various internal/external stakeholders
  • Escalating when appropriate to direct manager and/or senior leaders.

Working Conditions:

  • Normal Office Environment.
  • Report daily to the Pasay office.
  • This role will primarily be reporting on a night shift and may also be requested to be on shifting schedule from time to time.
  • Work during Holidays as may be required by the Company.
  • May be asked to render overtime on critical and peak times as may be required by the Business.
BASIC QUALIFICATIONS
  • Graduate of a Bachelors Degree.
  • Prior experience of at least 2 years in Accounts Receivable or Finance & Accounting role as an Analyst or worked in a BPO industry catering to customer needs.
  • Knowledge on Outlook, Word and Excel or similar desktop applications.
  • Proficient in Microsoft Excel and Word.
  • Willing to work in Night and/or shifting schedule.
  • Exemplifies traits of being a Team player , has good interpersonal skills, hardworking, adaptable and detail oriented.
  • Can work under pressure and with deadlines.
  • Excellent verbal and written communication skills, with a strong customer service focus.
  • Has the ability to prioritize, multi-task and work with minimal supervision.
  • A person who is open to work with diverse teams with different cultures on an global team.
  • Amicable 80% of the time will be coordinating or answering inquiries of customers via email or inbound calls.
PREFERRED QUALIFICATIONS
  • Preferably with a Bachelor Degree/Masters Degree in Finance/Accounting as Major Subject.
  • Preferably has working knowledge on Oracle Financials, SAP, Collection Workflow Tools or other Finance ERP tools
  • Preferably worked as a AR Collections Analyst / Specialist / Subject Matter Expert for more than 2 years.
  • Excellent organizational and time-management skills
  • Knowledge of Amazon business or the e-commerce/ IT industry.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.


  • FinOps Analyst

    18 hours ago


    Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per year

    As an AR Billing Analyst, you will support Amazon's customers to identify and resolve billing issues, reconcile accounts and perform manual transaction data entries. A successful individual will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong...

  • FinOps Analyst

    19 hours ago


    Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per year

    DescriptionAs an AR Billing Analyst, you will support Amazon's customers to identify and resolve billing issues, reconcile accounts and perform manual transaction data entries. A successful individual will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to...

  • Sr. FinOps Analyst

    1 week ago


    Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per year

    GAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive monthly...

  • Sr. FinOps Analyst

    1 week ago


    Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per year

    DescriptionGAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive...

  • Sr. FinOps Analyst

    1 week ago


    Manila, National Capital Region, Philippines Amazon Full time ₱350,000 - ₱600,000 per year

    DESCRIPTIONGAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive...

  • Sr. FinOps Analyst

    18 hours ago


    Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per year

    DESCRIPTIONThe Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our...

  • Sr. FinOps Analyst

    19 hours ago


    Manila, National Capital Region, Philippines Amazon Full time ₱400,000 - ₱800,000 per year

    DescriptionThe Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our...

  • Sr. FinOps Analyst

    18 hours ago


    Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per year

    The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers...

  • FinOps Analyst

    4 weeks ago


    Manila, Philippines Shopee Full time

    Shopee Manila, National Capital Region, Philippines Overview FinOps Analyst role at Shopee. Location: Manila, National Capital Region, Philippines. Responsibilities Review and reconcile daily and weekly remittance reports from hubs versus system data (e.g., FMS, internal trackers). Monitor outstanding remittances and escalate delays or discrepancies. ...

  • FinOps Analyst

    2 weeks ago


    , Metro Manila, Philippines Amazon Full time

    Overview FinOps Analyst - Billing, Accounts Receivable role at Amazon. AR Billing Analyst to support Amazon’s customers to identify and resolve billing issues, reconcile accounts and perform manual transaction data entries. The candidate should be self-motivated, able to identify process improvements, build cross-functional relationships, and demonstrate...

  • FinOps Analyst

    3 weeks ago


    Manila, Philippines Amazon Jobs Full time

    Overview As an AR Billing Analyst, you will support Amazon’s customers to identify and resolve billing issues, reconcile accounts and perform manual transaction data entries. A successful individual will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to...

  • FinOps Analyst

    3 weeks ago


    Manila, Philippines Amazon Full time

    Overview As an AR Billing Analyst, you will support Amazon's customers to identify and resolve billing issues, reconcile accounts and perform manual transaction data entries. A successful individual will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build...

  • Sr. FinOps Analyst

    5 days ago


    Manila, Philippines Amazon Jobs Full time

    Overview GAR (Global Accounts Receivable) is looking for a proactive, customer- and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive...

  • Sr. FinOps Analyst

    5 days ago


    Manila, Philippines Amazon Full time

    Overview GAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive monthly...

  • BCO Analyst

    4 weeks ago


    Manila, Philippines A.P. Moller - Maersk Full time

    Join to apply for the BCO Analyst role at A.P. Moller - Maersk 1 week ago Be among the first 25 applicants Join to apply for the BCO Analyst role at A.P. Moller - Maersk Get AI-powered advice on this job and more exclusive features. This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You...


  • , Metro Manila, Philippines Buscojobs Full time

    Trade Settlement And Conformation Operations Analyst Taguig, National Capital Region Salary: ₱ - ₱ Company: Cardinal Health International Philippines Inc Posted: 1 day ago Job Viewed Tap Again To Close Job Description Responsibilities Provide good knowledge of cloud cost optimization strategies Knowledgeable in chargeback process and improvement...


  • , Metro Manila, Philippines Amazon Full time

    Overview Accounts Receivable Specialist - Order to Cash (O2C) Invoicing, AHS B2B AR role at Amazon As an AR FinOps Specialist, you will support Amazon’s strategic customers to identify and resolve billing issues, reconcile accounts and drive monthly collection targets. A successful individual will be self-motivated — someone who can recognize how...