Virtual Process
7 days ago
About the role
This is a full-time virtual role based in Rizal, Calabarzon. As a customer service professional at Atlas Manpower Exponents Company Inc, you will be responsible for providing high-quality support and assistance to customers through a contact centre environment.
What you'll be doing
- Respond to customer inquiries and concerns via phone, email, or chat in a professional and timely manner
- Troubleshoot issues and provide effective solutions to resolve customer problems
- Maintain accurate records of all customer interactions and transactions
- Identify opportunities to enhance customer satisfaction and improve processes
- Adhere to company policies, procedures, and quality standards
- Collaborate with cross-functional teams to ensure seamless customer experiences
What we're looking for
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and critical thinking abilities to effectively handle customer inquiries
- Proficient in using contact centre software and technology
- Familiarity with the call centre and customer service industry
- Ability to work in a fast-paced, dynamic environment and adapt to changing customer needs
- Commitment to providing outstanding customer service
What we offer
At Atlas Manpower Exponents Company Inc, we prioritise the well-being of our employees. We offer competitive compensation, opportunities for career development, and a supportive work environment that fosters collaboration and growth. Our flexible work arrangements and employee wellness initiatives help you maintain a healthy work-life balance.
About us
Atlas Manpower Exponents Company Inc is a leading provider of customer service and business process outsourcing solutions. With a focus on innovation and customer-centricity, we have established a reputation for delivering exceptional results and exceeding client expectations. Join our dynamic team and be a part of our continued success.
Apply now for this exciting opportunity
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