Virtual Process

4 days ago

Rizal, Philippines ATLAS MANPOWER EXPONENTS COMPANY INC Full time

About the role

This is a full-time virtual role based in Rizal, Calabarzon. As a customer service professional at Atlas Manpower Exponents Company Inc, you will be responsible for providing high-quality support and assistance to customers through a contact centre environment.

What you'll be doing

  1. Respond to customer inquiries and concerns via phone, email, or chat in a professional and timely manner
  2. Troubleshoot issues and provide effective solutions to resolve customer problems
  3. Maintain accurate records of all customer interactions and transactions
  4. Identify opportunities to enhance customer satisfaction and improve processes
  5. Adhere to company policies, procedures, and quality standards
  6. Collaborate with cross-functional teams to ensure seamless customer experiences

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to build rapport with customers
  2. Strong problem-solving and critical thinking abilities to effectively handle customer inquiries
  3. Proficient in using contact centre software and technology
  4. Familiarity with the call centre and customer service industry
  5. Ability to work in a fast-paced, dynamic environment and adapt to changing customer needs
  6. Commitment to providing outstanding customer service

What we offer

At Atlas Manpower Exponents Company Inc, we prioritise the well-being of our employees. We offer competitive compensation, opportunities for career development, and a supportive work environment that fosters collaboration and growth. Our flexible work arrangements and employee wellness initiatives help you maintain a healthy work-life balance.

About us

Atlas Manpower Exponents Company Inc is a leading provider of customer service and business process outsourcing solutions. With a focus on innovation and customer-centricity, we have established a reputation for delivering exceptional results and exceeding client expectations. Join our dynamic team and be a part of our continued success.

Apply now for this exciting opportunity

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