Director of Global Collections Operation

4 hours ago

Manila, National Capital Region, Philippines WHR Global Consulting Full time ₱750,001 - ₱1,200,000 per year
The Role:

The Director of Global Collections Operation will lead and optimize the collections process across multiple regions, ensuring efficiency and compliance with industry standards. This role involves strategic oversight of the collections team and collaboration with various departments to enhance operational performance.

  • Develop and implement global collections strategies.
  • Manage and mentor a diverse team of collections professionals.
  • Analyze performance metrics and drive continuous improvement initiatives.
  • Ensure compliance with legal and regulatory requirements.
  • Collaborate with finance and customer service teams to resolve issues.
  • Report on collections performance to senior management.
Ideal Profile:

The ideal candidate will possess a blend of technical expertise and leadership skills, with a proven track record in collections management.

  • Experience in BPO operations.
  • Strong analytical skills.
  • Leadership and team management.
  • Excellent communication skills.
  • Problem-solving abilities.
  • Knowledge of collections software and tools.
  • Understanding of compliance regulations.
  • Bachelor's degree in finance, business, or related field.
What's on Offer:

This permanent full-time position offers a competitive salary and benefits package, along with opportunities for professional growth and development.

  • Attractive salary and benefits.
  • Career advancement opportunities.
  • Dynamic and inclusive company culture.
  • Flexible remote work options.
  • Access to continuous learning and development programs.

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