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Customer Success

1 day ago

Taguig, National Capital Region, Philippines TechnoGlobal Team Inc. Full time

Why This Role Rocks

Are you a sales-driven, tech-savvy professional who loves closing deals and delighting customers? Join our team supporting Australian clients and work with top-of-the-line PC hardware and accessories. At TGT, your results matter, and you'll get recognized and rewarded for every win.

Perks & Benefits:

  • HMO from Day 1 (dependents, dental, psychiatric, medicine coverage)
  • Life Insurance & Flu Shots
  • 24 PTOs, annual appraisal, recognition awards, referral programs, company events
  • Free daily meals & treats
  • Career development, certifications, and overseas training
  • Vibrant office culture in BGC, Taguig

What You'll Be Doing

Close Deals & Deliver Exceptional Service

  • Engage directly with customers across social media, marketplaces, and our website
  • Provide expert guidance on PC hardware and computer peripherals
  • Convert inquiries and leads into sales opportunities
  • Upsell and cross-sell products to maximize revenue

Manage Digital Channels Like a Pro

  • Handle multiple online sales channels including marketplaces, social media, and the website
  • Track customer interactions and update records in the CRM system
  • Stay ahead of promotions, new products, and industry trends

Collaborate & Make an Impact

  • Work with a dynamic sales team to ensure smooth lead handovers
  • Help improve processes and strategies to boost conversions and customer satisfaction

What We're Looking For

  • 5+ years experience in customer support, pre-sales, or inside sales, preferably in retail or tech products
  • Basic knowledge of PC hardware and computer accessories
  • Familiarity with CRM systems, marketplaces, and online sales platforms
  • Experience with Pay-by-Link or online transaction tools is a plus
  • Bachelor's degree in Business, Marketing, IT, or related field preferred

Soft Skills:

  • Excellent communication and persuasion skills
  • Strong problem-solving and multitasking abilities
  • Customer-first mindset with a passion for sales and results

Why Join Us

  • Drive sales and make a measurable impact on team performance
  • Work with AU clients and cutting-edge PC hardware
  • Combine customer success, pre-sales, and online sales management in one exciting role
  • Grow your career, skills, and earning potential in a supportive and vibrant environment

Ready to take your sales career to the next level?

Apply now and join a dynamic team supporting AU clients with cutting-edge PC hardware. Show off your sales skills, upselling expertise, and customer success mindset—your results will be recognized and rewarded

Job Type: Full-time

Pay: Php45, Php50,000.00 per month

Work Location: In person