Business Support Management

2 weeks ago

Quiapo District, Philippines JPMorgan Chase & Co. Full time ₱300,000 - ₱500,000 per year
Job Description

Job responsibilities:
  • Processing expenses in Concur in accordance with the firm's travel and expense policies
  • Assisting with answering general end user inquiries
  • Linking corporate cards, expense reconciliations
  • Assisting with integration of acquired practices into existing Concur expense processes
  • Ensuring quality customer service and customer satisfaction
  • Providing exceptional customer service related to inquiries from both internal and external sources
  • Maintaining confidential data, enforce internal controls, and comply with policies and procedures
  • Assisting in ad hoc projects as needed
Required qualifications, skills, and capabilities:
  • Ability to respond to multiple high-priority requests concurrently and keeping all stakeholders updated of status
  • Exceptional attention to detail
  • Highly organized and keeping close track of progress
  • Ability to work cooperatively with others
  • Able to work in a dynamic, fluid, fast-paced environment
  • Ability to be discrete and maintain confidentiality on a wide range of issues
  • Knowledge of MS Outlook, MS Suite (PowerPoint, Excel, Word)
  • Intermediate Excel skills
  • Commitment to customer service and ability to work in team-oriented environment
Preferred qualifications, skills, and capabilities:
  • Experience in a travel & expense system (i.e., Concur, CWT, etc.), finance or similar business function is a plus
  • Highly comfortable with learning and adapting to new technologies
  • Strong interpersonal, analytical, prioritization, and communication skills
  • Knowledge of travel industry is a plus
About Us

About the Team

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