Workday Application Support Lead

7 days ago

Taguig, National Capital Region, Philippines Nezda Technologies Inc Full time ₱1,500,000 - ₱2,500,000 per year

We are seeking an experienced Workday Support Lead to oversee production support, incident management, and problem resolution within our Workday Finance environment. This role will serve as the Subject Matter Expert (SME) for Workday-related inquiries, providing guidance to both the client and internal teams. The ideal candidate will bring deep expertise in Workday Finance, strong leadership in service management, and a proactive approach to continuous improvement.

Key Responsibilities

  • Lead the investigation and resolution of incidents and problem tickets related to Workday, ensuring compliance with established SLAs.
  • Act as the SME for Workday Finance, providing expert-level support to the client and internal support teams.
  • Drive initiatives for process and application support improvements, ensuring service efficiency and reliability.
  • Collaborate with cross-functional teams to identify recurring issues and propose preventive measures.
  • Oversee and guide support teams, ensuring timely handling of service requests and escalation management.
  • Maintain documentation of incident resolutions, root cause analyses, and support processes.

Must-Have Skills

  • Bachelor's degree in Finance, Accounting, Information Technology, or related field.
  • 5+ years of experience in Workday Finance (Core) support and configuration.
  • Strong background in service management and production support.
  • Proven track record of managing incident/problem ticket lifecycles with SLA adherence.
  • Workday Customer to Cash certification (or equivalent expertise).
  • Strong analytical and troubleshooting skills with attention to detail.
  • Excellent communication and stakeholder management skills.

Good-to-Have Skills

  • Experience with Procurement and Banking Settlements within Workday Finance.
  • Knowledge of ITIL or similar service management frameworks.
  • Experience in leading continuous improvement initiatives for support processes.
  • Familiarity with global finance processes and integrations.

Additional Requirements:

  • Open to Project based employment (initial 6 months w/ possibility of absorption depends on your performance)
  • Amenable to work 2x Onsite per week on Nightshift schedule (9pm-7am)

  • Workday Support Lead

    7 days ago

    Taguig, National Capital Region, Philippines Xurpas Enterprise Full time $90,000 - $120,000 per year

    ResponsibilitiesWorkday Support lead handling incidents and problem tickets, investigation and resolution, ensuring SLAs are met by the teamProvide SME support for Workday-related inquiries from the client and teamSpearhead initiatives for continuous improvement in processes and application supportLead and manage the Workday Finance Support team, ensuring...

  • Workday Procurement

    1 week ago

    Taguig, National Capital Region, Philippines NYGC Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Here are some key details about the role:Position: Workday ProcurementDuration: Contract Months + [Extension is based on Performance – long term]Location: Once a month RTO @ TaguigJob Requirements :High-level job description will be:Workday Support lead handling incidents and problem tickets investigation and resolution, ensuring SLAs are met by the...

  • Workday Technology Analyst

    1 day ago

    Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time ₱500,000 - ₱900,000 per year

    Job OverviewIn this versatile role, you will be responsible for the successful operation of our People technologies and tools, specifically Workday HCM, Absence Management, Advanced Compensation, Time Tracking, Benefits, Payroll and Workday Help. Youll be focused on responding to People technology cases related to systems enhancements, continuous...

  • SME in Workday

    7 days ago

    Taguig, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱180,000 - ₱432,000 per year

    RPC Lead - Workday Core CompensationThis role demands a Subject Matter Expert (SME) in Workday Rewards, Performance and Culture with deep understanding of AMR and MYIR processes and the ability to build customized solutions.The ideal candidate should have expertise to support, design, implement, and optimize, configure WD Rewards, Performance modules mostly...

  • Workday Technology Analyst

    1 day ago

    Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Workday Senior Integration Developer

    7 days ago

    Taguig, National Capital Region, Philippines Fresenius Medical Care Full time ₱900,000 - ₱1,200,000 per year

    TheWorkday Senior Integration Developerwill be responsible for designing, developing, testing, and deploying global and local Workday integrations for HCM and payroll, including full documentation. The role involves analyzing business requirements, resolving integration issues, managing change requests, and ensuring compliance with global guidelines, data...

  • Workday Adaptive Planning Consultant

    7 days ago

    Taguig, National Capital Region, Philippines IQ BackOffice Full time ₱900,000 - ₱1,200,000 per year

    Job Overview:We are looking for a Workday Adaptive Planning Consultant with hands-on experience in NetSuite ERP integration and end-to-end Adaptive Planning implementation. In this role, you'll lead the design, configuration, and deployment of Adaptive Planning to support company-wide budgeting, forecasting, and reporting initiatives. You'll also be...

  • Workday Payroll Consultant

    7 days ago

    Taguig, National Capital Region, Philippines Deloitte Full time

    Title: Workday Consultant based in Deloitte Consulting Philippines Delivery CenterAre you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, andWorldImpactis our portfolio of initiatives focused on...

  • Senior Workday Specialist

    3 days ago

    Taguig, National Capital Region, Philippines Medtronic Full time ₱60,000 - ₱120,000 per year

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeThis position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has...

  • Workday HCM Consultant

    1 week ago

    Taguig, National Capital Region, Philippines NASDAQ Full time ₱3,500,000 - ₱6,000,000 per year

    Why NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting...