Loan Assessor

Job Brief

We are seeking an enthusiastic and experienced Loan Assessor to join our growing team. This role is ideal for someone with a strong background in consumer credit, particularly in Small Amount Credit Contracts (SACC) and Medium Amount Credit Contracts (MACC). Reporting to the General Manager, you will be responsible for reviewing and assessing loan applications, ensuring compliance with responsible-lending standards, and delivering a high-quality customer experience.

You will liaise directly with applicants to verify financial information and documentation, ensuring each decision is made with care, compliance, and attention to detail. This role is crucial to the success of the business and offers the opportunity to grow with a dynamic and fast-paced team.

Responsibilities:

Review and assess consumer-loan applications (SACC & MACC) within policy and regulatory guidelines

Analyse financial documents, including bank statements and credit reports, to assess affordability

Conduct income, expense, and ID verifications via phone or digital channels

Apply sound judgement to credit decisions and prepare recommendations for approval

Maintain clear, accurate records in the loan-management system

Communicate empathetically and professionally with customers

Ensure all assessments meet internal quality standards and NCCP compliance

Requirements:

Prior experience assessing consumer-credit or payday-loan applications (SACC/MACC)

Strong understanding of responsible-lending principles and NCCP obligations

Excellent written and verbal communication skills

Strong problem-solving abilities and attention to detail

Comfortable using digital systems and loan-assessment software

Proven ability to manage workload efficiently in a high-volume environment

Team-oriented with a positive, proactive attitude

Software Proficiency:

Experience with loan-management or credit-assessment platforms

General proficiency with digital tools and CRM systems

Personal Attributes:

Analytical and precise

Empathetic and professional communicator

Highly organised with a compliance-first mindset

Adaptable and eager to learn

Time Zone: Australian Business Hours

Applicant Location: Must be Filipinos living in the Philippines

About Outdesk

At Outdesk, our mission is to bridge the gap between exceptional talent in the Philippines and the dynamic business needs of our clients in Australia. We are committed to delivering bespoke recruitment and comprehensive employment solutions that foster long-term success for both our clients and staff.

Employee Benefits

Paid Leave

13th Month Pay

SSS

Philhealth

Pag-Ibig

BIR

HMO