Supervisor - Supermarket

Job Benefits:

• SSS/Philhealth/Pag-IBIG Contributions
• Paid Training
• Quarterly NS Basic and Sales Target Incentive
• Quarterly Perfect Attendance Incentive
• Quarterly Awarding Ceremony
• Year-End Performance Bonus
• Birthday Allowance
• Up to 10% Merch Discounts
• Holiday Pay and Overtime Pay
• Service Incentive Leave
• Promotion to permanent position
• Career Advancement Programs
• Company Events and Engagement Programs
• Year-End Awarding Party with Raffles & Prizes

Job Summary:

In a supermarket, an Area Supervisor is responsible for overseeing the daily operations of a specific section or area within the store, ensuring it runs smoothly and efficiently. This includes managing staff, maintaining product availability, controlling inventory, and ensuring a positive customer experience. They may need to communicate and coordinate with Supermarket Managers and his/her subordinates to ensure smooth operations and efficient workflow.

Job Responsibilities:

• Acts as the Branch Trainer for new employees, ensuring consistent on-boarding and skills development.
• Mentors, coaches, and motivates team members to achieve performance targets and uphold company goals.
• Evaluates the performance of subordinates and provides constructive feedback for continuous improvement.
• Prepares work schedules and assignments for staff within the area.
• Manages daily operations in the assigned selling area, ensuring compliance with company standards and policies.
• Oversees the execution of merchandising guidelines, inventory activities, and adherence to display and signage standards.
• Leads and enforces strict implementation of 'FEFO' (First Expiry, First Out) and 'FIFO' (First In, First Out) policies by consistent routine monitoring both the selling area and warehouse.
• Actively collaborates with merchandise associates, merchandisers, and warehouse personnel to coordinate shelf stocking, ensure accurate product placement, and support the timely loading, unloading, and transfer of stocks between branches.
• Delivers high-quality service to internal and external customers by resolving concerns and maintaining a welcoming shopping environment.
• Ensures that customer needs are addressed promptly and courteously, including assistance at the counter area.
• Reports daily operations, issues, and recommendations to the Assistant Supermarket Manager (ASMM) or Supermarket Manager (SMM).
• Ensures proper documentation of reported stock issues, delivery discrepancies, and area concerns for appropriate action.
• Promotes effective communication within the team to support smooth coordination of tasks and responsibilities.
• Leads the verification of data integrity to support strategic and data-driven decisions in inventory control and ordering, ensuring accuracy, consistency, and alignment with operational goals.
• Creates stock requests based on sales trends and inventory levels to support availability and minimize out-of-stocks in the absence of POO in Supermarket
• Ensures strict implementation of the 'FEFO' (First Expiry, First Out) and 'FIFO' (First In, First Out) policies by consistently monitoring product rotation in both the selling area and warehouse.
• Maintains orderliness and cleanliness within the area to uphold hygiene and safety standards.
• Organizes and prioritizes tasks to meet store objectives efficiently.
• Ensures timely and accurate checks of cigarette inventory in both the selling area and warehouse, ensuring full compliance with inventory control policies.
• Proficient in navigating store operating systems (e.g., POS, inventory systems) for managing tasks such as stock monitoring and barcode printing.
• Ensures proper implementation of operational processes in coordination with warehouse and merchandising teams.
• Maintains full, clean, and visually appealing displays aligned with visual merchandising standards.
• Ensures the accuracy of price tags, barcodes, detectors, and promotional materials.
• Recommends layout improvements or space optimization ideas to ASMM/SMM based on product movement and customer behavior.
• Manages operations during delayed deliveries or stock shortages.
• Performs other tasks and assignments delegated by supervisors or store management.

Job Qualifications:

• Bachelor's degree in Business Administration, Management, Retail Operations, or related field (preferred)
• At least 2-3 years of supervisory experience in retail or supermarket operations.
• Skilled in staff training, coaching, and performance monitoring.
• Knowledge of merchandising, inventory control, and FEFO/FIFO policies.
• Proficient in POS and inventory systems.
• Strong leadership, communication, and organizational skills.
• Detail-oriented, with ability to manage multiple tasks under pressure.
• Willing to work flexible hours, weekends, and holidays.
• Physically fit and committed to hygiene and safety standards.

Job Type: Full-time

Pay: Php14, Php17,000.00 per month

Benefits:

• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person