Client Service Specialist IV

4 days ago

Manila, National Capital Region, Philippines Chase- Candidate Experience page Full time ₱900,000 - ₱1,200,000 per year
If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team.

As a Client Service Delivery Specialist IV within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, process transactions, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your knowledge of our policies and procedures to solve problems.  Your work will have a significant impact on our team and clients, and you will be expected to make decisions within established procedures. 

Job responsibilities
  • Provide daily support within our operations, addressing client inquiries via phone and email, processing transactions, and troubleshooting issues using your knowledge of our policies and procedures. 
  • Identify opportunities to refer services based on client needs, leveraging your understanding of our financial products and market trends. 
Required qualifications, capabilities and skills
  • Baseline knowledge of client service operations, including transaction processing, troubleshooting, and service referral. 
  • Demonstrate ability to apply policies and procedures to solve non-routine problems. 
  • Possess excellent communication skills with demonstrated ability to utilize probing questions to accurately assess inquiry or request. 
  • Ability to work in a fast-paced environment, adapt to change, and work effectively in a team environment. 
  • Strong interpersonal and communication Skills to effectively interact with clients and address their inquiries. 
  • Ability to accurately process transactions and ensure data integrity. 
  • Skills to manage multiple tasks efficiently in a fast-paced environment. 
  • Ability to identify common issues and provide straightforward solutions. 
  • Proficiency in MS Windows and Office with the ability to work with multiple applications at the same time. 

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool. 

  • Client Tax Specialist IV

    4 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per year

    If you're passionate, curious and ready to make an impact, we're looking for you to help us grow our businesses for the future.As a Client Tax Specialist IV within the Securities Services Operations team, you will conduct manual audits of tax forms to ensure accuracy before they are sent to customers and the IRS. You will have the opportunity to work on...

  • Client Ops Specialist IV

    4 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time ₱350,000 - ₱700,000 per year

    JOB DESCRIPTIONJoin us at JPMorgan Chase and be a part of a team that values innovation, collaboration, and excellence. Apply today and take the next step in your career with a global leader in financial servicesAs a Client Operations Specialist IV within Corporate and Investment Banking – Digital & Platform Services, you play a crucial role in maintaining...

  • Client Service Specialist IV

    4 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per year

    JOB DESCRIPTION If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a Client Service Delivery Specialist IVwithin JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address...

  • Servicing Travel Advisor IV, Private Client Services

    4 days ago

    Manila, National Capital Region, Philippines JPMorgan Chase Full time ₱900,000 - ₱1,200,000 per year

    Embark on your travel career journey and become an essential part of our team, delivering outstanding service to travel clients while upholding our reputation for excellence.As a Service Travel Advisor IV in Chase Travel, you will contribute significantly to delivering extraordinary customer service to our travel clients and exceeding their expectations....

  • Servicing Travel Advisor IV, Private Client Services

    2 weeks ago

    Manila, National Capital Region, Philippines JPMorganChase Full time ₱1,200,000 - ₱2,400,000 per year

    Job DescriptionEmbark on your travel career journey and become an essential part of our team, delivering outstanding service to travel clients while upholding our reputation for excellence.As a Service Travel Advisor IV in Chase Travel, you will contribute significantly to delivering extraordinary customer service to our travel clients and exceeding their...

  • Servicing Travel Advisor IV, Private Client Services

    4 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time ₱1,200,000 - ₱2,400,000 per year

    JOB DESCRIPTIONEmbark on your travel career journey and become an essential part of our team, delivering outstanding service to travel clients while upholding our reputation for excellence.As a Service Travel Advisor IV in Chase Travel, you will contribute significantly to delivering extraordinary customer service to our travel clients and exceeding their...

  • Attorney IV

    1 week ago

    Manila, National Capital Region, Philippines DEPARTMENT OF JUSTICE Full time ₱600,000 - ₱1,200,000 per year

    Attorney IV in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

  • Midwife IV

    4 days ago

    Manila, National Capital Region, Philippines VETERANS MEMORIAL MEDICAL CENTER - Government Full time ₱30,000 - ₱60,000 per year

    Midwife IV in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

  • veterinarian iv

    4 days ago

    Manila, National Capital Region, Philippines BUREAU OF ANIMAL INDUSTRY - Government Full time ₱600,000 - ₱800,000 per year

    VETERINARIAN IV in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

  • Nurse IV

    4 days ago

    Manila, National Capital Region, Philippines VETERANS MEMORIAL MEDICAL CENTER - Government Full time ₱30,000 - ₱60,000 per year

    Nurse IV in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.