
Remote Office Support Specialist
2 weeks ago
About the Role
We're looking for a proactive and reliable Remote Office Support Specialist to support our remote team during the graveyard shift. This role is perfect for someone who's detail-oriented, confident on calls, and enjoys balancing admin work with client communication. You'll be the first voice potential leads hear, making sure every inquiry is handled smoothly and every follow-up is on time.
What You'll Do
- Answer and place calls to leads, providing clear and accurate information while documenting every conversation.
- Keep projects moving by assisting with scheduling, follow-ups, and day-to-day admin tasks.
- Maintain up-to-date CRM records so nothing slips through the cracks.
- Handle data entry, reports, and document prep to support smooth daily operations.
- Communicate with team members to ensure updates and tasks flow seamlessly.
- Represent the company professionally with confident, helpful, and empathetic interactions.
What We're Looking For
- Excellent spoken English with a clear, easy-to-understand accent.
- Confidence and empathy when speaking with leads on the phone.
- Strong attention to detail and organizational skills.
- Ability to prioritize tasks and manage multiple deadlines.
- Experience with CRMs, call software, and office tools.
- Reliable internet and a quiet workspace.
Nice-to-Have Skills
- Previous admin, lead management, or call-handling experience.
- Familiarity with CRM and support platforms.
- Quick adaptability to new processes and systems.
- Past experience working remotely, especially overnight.
Why You'll Love Working With Us
This is more than just an admin role—it's an opportunity to grow your skills in both operations and client-facing communication. You'll be part of a supportive remote team that values collaboration and professionalism. With a stable schedule and room to develop long-term, you'll play a key role in driving our success while building your own career.
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